Member Services Director jobs in Hamden, CT

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Social Services
  • Shady Knoll Health Center
  • Seymour, CT FULL_TIME
  • We are hiring a Director of Social Services to join our dynamic care team at Shady Knoll in Seymour!

    Working with our team and residents will give you purpose in your professional and personal life.

    Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

    As a Social Worker, your role is to plan, organize, develop, and direct all required social services to meet the needs of residents in accordance with federal, state, and local standards, guidelines, and regulations that govern our facility and as may be directed by the Administrator to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.

    Experience & Education:

    • A minimum of one (1) year social work in a hospital, skilled facility, or other health-related field preferred.
    • Must possess, as a minimum, a bachelor’s in social work from an approved school of social work.
    • For a Director of Social Services role, a master’s in social work is preferred.

    Duties & Responsibilities:

    • Coordinate and monitor resident care conferences.
    • Work with individual residents, responsible parties, and families towards adjustment to placement and to crisis (i.e., illness, disability, and death).
    • Complies with facility Privacy Practices policies and procedures and protects residents’ individual health information.
    • Complete comprehensive documentation in a timely manner.
    • In the role of advocate coordinate personal needs.
    • Utilize community resources appropriately.
    • Support staff in relation to resident-related issues.
    • Demonstrate correct safety techniques.
    • Respect and take care of facility equipment and not wasteful of supplies.
    • Contribute to and promote positive resident and family relations.
    • Follow facility policies and procedures.
    • Other duties deemed appropriate and assigned by your supervisor.

    Specific Requirements:

    • Must be able to read, write, speak and understand the English language.
    • Must possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and general public.
    • Must have patience, tact, cheerful disposition, and enthusiasm, as well as being willing to handle residents based on whatever maturity level in which they are currently functioning.
    • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing Social Service practices.
    • Must be able to relate information concerning a resident’s condition/incident to the Interdisciplinary Team as appropriate.

    About Athena Health Care Systems:

    Shady Knoll is managed by Athena Health Care Systems. Athena Health Care Systems, headquartered in Connecticut, has been a pioneer in delivering exceptional healthcare services since its establishment in 1984. Operating nursing homes across Connecticut, Massachusetts, and Rhode Island, Athena stands out as one of the premier and highly regarded providers of skilled nursing centers in Southern New England. Through our commitment to improving both the lives of our residents and the quality of our environments, we have transformed our managed facilities into thriving communities where residents enjoy an enhanced quality of life, and employees find a fulfilling and supportive work environment.

    Become a vital part of our team committed to delivering exceptional care to the residents we serve.

    Athena’s Benefits:

    • Competitive and Weekly Pay
    • Holiday Pay for Hourly and Salaried Employees
    • Overtime Pay for Hourly Employees
    • Career Advancement Opportunities
    • Exclusive Employer Discount Program

    Benefits Available for Eligible Team Members:

    • Employer Paid Life Insurance
    • 401(k) with Employer Match
    • Vacation and Personal Time
    • Health, Dental, and Vision Insurance
    • Health insurance among the lowest employee contributions in the state (Employee Contributions as low as $12.00 for singles & $39.00 for families)

    We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Athena Health Care Systems and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.


    Job Features

    Job Category
    Social Services
  • 22 Days Ago

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Director of Social Services
  • Athena Health Care Systems
  • Seymour, CT FULL_TIME
  • Full-Time Shady Knoll Health Center - Seymour, CT Posted 2 days agoWe are hiring a Director of Social Services to join our dynamic care team at Shady Knoll in Seymour!Working with our team and residen...
  • 22 Days Ago

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Social Services Director
  • Genesis HealthCare
  • Hamden, CT FULL_TIME
  • Benefits*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Inclusive workplace...
  • Just Posted

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Outpatient Clinic Services Director
  • CHILDRENS CENTER OF HAMDEN INC
  • Hamden, CT OTHER
  • Job Details Level: Management Job Location: The Childrens Center of Hamden - Hamden, CT Position Type: Part Time Education Level: Graduate Degree Salary Range: $65,000.00 - $70,000.00 Salary/year Trav...
  • 1 Day Ago

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Director of Nursing Services
  • National Health Care
  • Milford, CT FULL_TIME
  • The Milford Health & Rehabilitation Center, a recently renovated, 5-Star CMS rated nursing home and short-term rehab center, is seeking a Director of Nursing Services to step in at the #1 rated facili...
  • 1 Day Ago

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RN Director of Nursing Services
  • Apple Rehab
  • Guilford, CT FULL_TIME
  • Apple Rehab Guilford a 86 bed skilled nursing and rehabilitation center located in scenic Guilford on waterfront property along the East River. In our small and comfortable home, residents enjoy water...
  • 4 Days Ago

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0 Member Services Director jobs found in Hamden, CT area

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Program Director
  • Dungarvin, Inc.
  • Torrington, CT
  • WHAT WE OFFER: Compensation: $60,500 yearly 401(k) plan available. Paid training. Group insurance benefits: Medical, Den...
  • 3/28/2024 12:00:00 AM

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Program Director
  • Gilead Community Services Incorporated
  • New Britain, CT
  • GILEAD - Program Director-OP/IOP PDNew Britain, CT, USA Req #943Monday, January 22, 2024Established in 1968, Gilead has ...
  • 3/27/2024 12:00:00 AM

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Director I
  • ESPN
  • Bristol, CT
  • The Director I is responsible for the planning and line-directing live and taped Studio, Remote and REMI productions, in...
  • 3/26/2024 12:00:00 AM

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IT Director
  • Grayscale Investments
  • Stamford, CT
  • Grayscale Investments is the world's largest digital currency asset manager. Through its family of investment products, ...
  • 3/26/2024 12:00:00 AM

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Director of Enterprise Systems
  • Paradigm Partners LLC
  • Our client, a well-established and highly regarded Connecticut University is embarking on a 3-5 year plan to expand Tech...
  • 3/25/2024 12:00:00 AM

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Director Of Operations
  • Executive Alliance
  • Melville, NY
  • Job Description Job Description Our client is a large catering venue with multiple event rooms located in Western Suffol...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Eos Transitions
  • Hartford, CT
  • The Center for Children's Advocacy Seeks Executive Director About The Center for Children's Advocacy The Center for Chil...
  • 3/25/2024 12:00:00 AM

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Director of Administration
  • Florence Griswold Museum
  • Old Lyme, CT
  • Position Mission Working in close partnership with the Executive Director and as a member of the Senior Team, the Direct...
  • 3/25/2024 12:00:00 AM

Hamden is a town in New Haven County, Connecticut, United States. The town's nickname is "The Land of the Sleeping Giant." The population was 60,960 at the 2010 census. Hamden is a suburb of the city of New Haven. The town of Hamden ranked #53 in the CNN Money list of "America's best small cities" in 2012. In 2008, Fortune Magazine and CNN Money picked Hamden as #33 on their "Best Place to Live and Launch" list, citing Hamden's great blend of urban and suburban lifestyles. The article also pointed out Hamden's exceptional education system as well as its "New England Charm". According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$143,369 to $196,558
Hamden, Connecticut area prices
were up 1.7% from a year ago

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