Member Services Director jobs in Hobbs, NM

Health Services Director

Remember why you went into nursing; at Trustwell Living you have the ability to make a meaningful difference in the lives of seniors, families, and team members every day.

Primary Responsibilities:

The Clinical Leader/Health Services Director directly oversees the delivery of care to Assisted Living residents to ensure that the emotional, physical, psychological and safety needs are met through all program services. This includes medication management, staff coordination & training, infection control, and applying the nursing process to the care of seniors.

The successful candidate for this position will have:

• A passion for seniors and enhancing their quality of life
• A valid Registered Nurse (RN) or LPN license; Compact license or ability to obtain is encouraged. An unincumbered license is required. An LPN with leadership experience may also be considered.
• Proven clinical leader in an assisted living or LTC environment with at least one year of successful experience as a Wellness Director, Health Care Coordinator (HCC) or Director of Nursing (DON)
• Understand the importance of being state survey ready, every day
• Lead by example and have the heart of a teacher
• Committed to team-oriented outcomes and quality care
• Excellent oral, computer, and written communication skills.
• Be able to multi-task and reprioritize throughout your day
• Be able to communicate with all constitutes in a professional manner
• Have a current driver’s license

Essential Functions:

Be able to lead the clinical team with a sense of purpose and accountability; utilizes metrics and established goals.

Oversees the medication management services, including training and audit of medication administration practices, collaboration with prescribing healthcare providers and pharmacy staff

Identifies ongoing needs and services of residents through assessment and service plans utilizing the nursing process

Visit prospective/current residents in their homes or healthcare setting as needed to assess for admission/readmission to the community.

Clinical liaison with families, residents, healthcare professionals and team members

Direct the infection control measures for the community

Utilize an EHR system for documentation, medication management and quality initiatives.

Manage labor costs, supplies, and other line items in clinical budget.

Ensures that community follows all federal, state, regulations as it pertains to clinical care, including mandatory incident reporting to the State agency.

Responsible for collecting, analyzing, and reporting occurrence trends, and if necessary, develop/implement improvement plans.

Work collaboratively with others on the community leadership team

Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings.

Manage and coordinate the work of the clinical staff. This includes overseeing and/or completing staff schedules monthly and daily assignments.

Provide 24/7 on-call clinical support as needed.

Who is Trustwell Living?

• We are a senior living company with a mission to enhance the lives of seniors and their families.
• We are experienced professionals who care deeply about the health and well-being of our residents by providing care and services to meet their lifestyle needs.
• We are a compassionate team committed to cultivating a culture of trust, compassion, integrity, and respect to those we interact with, each and every day.
• Most importantly, we are family caring for family.

All offers of employment with Trustwell Living are contingent upon a satisfactory background and drug screening.