Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
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Member Services (Front Desk/Sales & Customer Service) - Fitness Studio
The Membership Sales Advisor role assists in running all “front of house” studio operations. You are responsible for the first and last impression of every member. Exceptional customer service, extreme attention to detail, and maintaining set sales goals is a must in this position.
The ideal candidate has a passion for health & wellness, works well in a fast paced environment, and has sales experience.
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Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 – 35 per week
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Work Location: In person
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0 Member Services Director jobs found in Irvine, CA area