Member Services Director jobs in Jackson, MS

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Mississippi First - Deputy Director
  • Deputy Director - Daniels Solutions
  • Jackson, MS FULL_TIME
  • About Mississippi First

    Mississippi First was founded in 2008 by Rachel Canter and her childhood friend, Sanford Johnson. Driven to change the fact that Mississippi has historically been last, our founders set a bold vision: a Mississippi first in education nationally. Mississippi First is a non-partisan, nonprofit, education policy organization that champions transformative policy solutions, ensuring educational excellence for every Mississippi child.

    Overview

    Reporting to the Executive Director and an integral part of the senior management team, the Deputy Director is a pre-K-12 policy expert who assists Mississippi First in developing and enacting its policy agenda. The Deputy Director will directly manage a team of (5) policy and special project team members, and assist the Executive Director in managing the executive team. As a pivotal member of the leadership team, the Deputy Director will work very closely with the Executive Director to understand the overall operations of Mississippi First and may serve to represent the organization during any absences of the Executive Director.

    What You’ll Do (Implementation 100% of daily role)

    Strategy

    • Support the Executive Director in the development of the policy and advocacy strategy.
    • Support the Executive Director in the development of the partnerships and special projects strategy.
    • Implement each organizational strategy as defined by the Executive Director.

    Management

    • Assist the Executive Director in managing the policy and advocacy agenda, as decided on by the Executive Director.
    • Assist the Executive Director in developing and managing special projects and partnerships.
    • Manage the work of the Policy Team on a day-to-day basis.
      • Oversee the writing and editing of policy publications.
      • Guide and oversee the planning, design, development, and implementation of research and analysis projects across pre-K12.
      • Ensure the accuracy of statistical reports and data summaries, including graphics and tables that portray data, for use in policy analyses, research papers, briefings, and reports.
      • Serve as the primary manager of members of the Policy Team.
    • Manage the work of the Special Projects Team on a day-to-day basis.
      • Oversee the completion of special projects.
      • Serve as the primary manager of members of the Special Projects Team.

    Organizational Leadership

    • Shadow the Executive Director to learn the operations of Mississippi First and serve as a representative of Mississippi First in the absence of the Executive Director.
    • Assist the Executive Director in the day-to-day management of operations and communications, as needed.

    Other duties as assigned

  • 16 Days Ago

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Dining Services Director of Operations
  • Healthcare Services Group, Inc.
  • MADISON, MS OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 1 Month Ago

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Member Services Coordinator
  • Benefit Administration Services, Ltd.
  • Ridgeland, MS FULL_TIME
  • The Member Services Coordinator is the first point of contact for all member-related questions, request, and concerns. This role supports the account management team by ensuring that our client's cove...
  • 18 Days Ago

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Director of Family Services
  • Crystal Springs Inc.
  • Crystal, MS FULL_TIME
  • · LCSW or LMHC is required · Minimum of two years’ experience as a case manager preferred · Minimum of one year supervisory experience preferred DUTIES AND RESPNSIBILITIES: · Recruit, hire and manage ...
  • Just Posted

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Director-Women's Services-FT
  • Merit Health River Region
  • VICKSBURG, MS FULL_TIME
  • At Merit Health River Region, we believe in the power of people to create great care. CHS is an employer that will motivate you, inspire you, and allow you to GROW. We are looking for the best. If you...
  • 25 Days Ago

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Director-Women's Services-FT
  • Default Brand
  • VICKSBURG, MS FULL_TIME
  • At Merit Health River Region, we believe in the power of people to create great care. CHS is an employer that will motivate you, inspire you, and allow you to GROW. We are looking for the best. If you...
  • 12 Days Ago

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0 Member Services Director jobs found in Jackson, MS area

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Enrollment Director (Remote)
  • Cengage Group
  • Jackson, MS
  • **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students...
  • 3/28/2024 12:00:00 AM

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Director of Quality Management and Accreditation
  • Apt
  • Jackson, MS
  • The Director of Quality Management holds the primary responsibility for development, maintenance, and oversight of the o...
  • 3/28/2024 12:00:00 AM

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Business Policy & Governance Director
  • Equiniti
  • Jackson, MS
  • Management Level EQ US is a leading provider of ownership data management, analytics and advisory services to public and...
  • 3/27/2024 12:00:00 AM

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Assistant Director of Facility Management
  • The Blake at Flowood
  • Flowood, MS
  • BMG Senior Living Do you have a passion to serve others? Are you looking for a career and not just a job where words suc...
  • 3/27/2024 12:00:00 AM

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Physician/Medical Director
  • VitalCore Health Strategies
  • Pearl, MS
  • Job Description Job Description Join the VitalCore Team in Mississippi! We’re people who are fueled by passion, not by p...
  • 3/25/2024 12:00:00 AM

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Director of Quality & Accreditation - Jackson, MS
  • Canopy
  • Jackson, MS
  • Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provide...
  • 3/25/2024 12:00:00 AM

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Marketing Director
  • ardenland
  • Jackson, MS
  • General Job Description We’re looking for someone eager to be our Marketing Director/Content Creator. This is an integra...
  • 3/24/2024 12:00:00 AM

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Director of Accounting
  • Healthier Mississippi People LLC
  • Jackson, MS
  • Job Description: The Director of Accounting is responsible for maintaining accurate financial records and ensuring compl...
  • 3/24/2024 12:00:00 AM

Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the eastern border of the city. A small portion of the city containing Tougaloo College lies in Madison County, bounded on the west by Interstate 220 and on the east by U.S. Route 51 and Interstate 55. An unconnected section of the city surrounds Jackson–Evers International Airport in Rankin County. In the 2010 census, only 622 of the city's residents lived in Madison County, and only 1 lived within the city limits in Rankin County. The city is bordered t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$118,412 to $162,343
Jackson, Mississippi area prices
were up 1.2% from a year ago

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