Member Services Director jobs in Jackson, TN
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Member Services Director jobs
Division Director (Director of Community Services)
- Shelby County Government
-
Memphis, TN
FULL_TIME
-
Position Summary
Works under appointment of the Shelby County Mayor and serves under the administrative direction of the Chief Administrative Officer to be responsible for oversight and directing the activities of the division, including departments and projects of divisional emphasis with County-wide impact, budget development and managing personnel staff.
Pay Grade: 61
Salary Commensurate with Experience and Education
Minimum Qualifications
100.00% - 1. Seven (7) years" experience in an administrative/managerial capacity; AND
2. Bachelor"s degree from an accredited college or university in Public or Business Administration, Human Services, Social Sciences or other closely related field; OR
3. An equivalent combination of related education and experience.
4. Master's degree preferred.
5. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED Duties and Responsibilities
1. Identifies Division"s financial, personnel, and material needs and problems; develops plans, policies, and procedures to address needs and problems.
2. Directly responsible for managing the day-to-day operations of the Shelby County Community Services Agency department.
3. Performs overall direct programmatic and fiscal oversight and management of the programs, grants, and services for the Aging Commission Department. Responsible for program systems design and delivery of client services within department.
4. Responsible for overall programmatic and fiscal oversight and management of the programs, grants, and services for the Crime Victims & Rape Crisis Center (CVRCC), a department within Shelby County"s Division of Community Services.
5. Develops budget estimates and justifications, ensures utilization of funds remain within operating budget.
6. Responsible for achieving the goals and objectives established by grants awarded by the Federal government, State, County, City and Division.
7. Develops and monitors the division"s grants and general fund budgets, responsible for the oversight of division financial and programmatic administrative and compliance activities in line with county, state, and federal legislation and regulations.
8. Analyzes and evaluates program outcome and financial data to support decision made for program plans and services.
9. Ensures all relevant Division and departmental needs assessment activities support appropriate services, plans and client outcomes in line with Division, County, and community goals.
10. Support internal and external County departments with compliance and relevant information on activities of departments and activities of the Division of Community Services.
11. Performs other related duties as directed. KSA's
KSAs - 1.Knowledge and experience in utilizing modern management techniques and the ability to apply them.
2. Knowledge of the principles and practices of organization management and public administration.
3. Ability to develop master work plans and objectives and identify problems and/or make recommended changes as required.
4. Ability to prepare budgets, financial reports, and cost analyses.
5. Ability to deal effectively with executives, Elected Officials, and other departments with Shelby County Government.
6. Ability to manage department operations and assigned personnel. Disclaimer
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate. - 15 Days Ago
Director of Guest Services
- WELLENGOOD PARTNERS
-
Memphis, TN
FULL_TIME
- Director of Guest ServicesFull Time /Exempt JOB SUMMARYResponsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Switchboard Operations,...
- 2 Months Ago
Director, Revenue & Metering Services
- MEMPHIS LIGHT GAS & WATER
-
Memphis, TN
FULL_TIME
- MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County r...
- 18 Days Ago
Director of Women's Services
- Clinical Management Consultants
-
Oxford, MS
FULL_TIME
- An award-winning healthcare facility is looking for a skilled Nurse Leader to direct their Women and Children's Service Lines. This 372 bed facility takes care of a wide range of patients ranging from...
- 18 Days Ago
Director of Clinical Services
- Perimeter Healthcare
-
Jackson, TN
FULL_TIME
- JOB SUMMARY: The Director of Clinical Services is responsible for providing supervision to clinicians, case managers, and recreational coordinators for both the Residential Treatment Center and Acute ...
- 19 Days Ago
Director of Construction Services
- SERVPRO of North Kenner, Harahan &...
-
Southaven, MS
FULL_TIME
- Benefits: 401(k) Dental insurance Health insurance Vision insurance SERVPRO of Southaven & Horn Lake is looking for a Director of Construction Services! Company Overview SERVPRO Construction of Southa...
- Just Posted
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0 Member Services Director jobs found in Jackson, TN area
RN - Executive Director - Hospice
- LHC Group
-
Huntingdon, TN
- Job Description We are hiring for an Executive Director - RN, with Hospice experience. At Baptist Memorial Hospice, in H...
- 4/26/2024 12:00:00 AM
Assistant Director of Nursing ADON - RN
- AHC McKenzie LLC
-
McKenzie, TN
- ESSENTIAL JOB DUTIES: To perform this job, an individual must accomplish each essential function satisfactorily, with or...
- 4/26/2024 12:00:00 AM
Assistant Director of Nursing ADON - RN
- Hiring Now!
-
Mc Kenzie, TN
- ESSENTIAL JOB DUTIES: To perform this job, an individual must accomplish each essential function satisfactorily, with or...
- 4/26/2024 12:00:00 AM
Director of Technical Services
- Korn Ferry
-
Jackson, TN
- Korn Ferry has recently partnered with a private-equity food manufacturer in West Tennessee seeking a Director of Techni...
- 4/25/2024 12:00:00 AM
Graduate Assistant, Campus Recreation (Wellness Center)
- Union University
-
Jackson, TN
- Graduate Assistant, Campus Recreation (Wellness Center) Bookmark this Posting | Print Preview | Apply for this Job Pleas...
- 4/24/2024 12:00:00 AM
Director of Technical Services
- Korn Ferry
-
Jackson, TN
- Korn Ferry has recently partnered with a private-equity food manufacturer in West Tennessee seeking a Director of Techni...
- 4/23/2024 12:00:00 AM
Director of Nursing (DON)
- AHC Northbrooke
-
Jackson, TN
- Join our Community as a Director of Nursing (RN)!!! As an Director of Nursing (RN) at American Health Communities under ...
- 4/22/2024 12:00:00 AM
Director of Nursing (DON)
- AHC Lexington
-
Lexington, TN
- Join our Community as a Director of Nursing (RN)!!! As an Director of Nursing (RN) at American Health Communities under ...
- 4/22/2024 12:00:00 AM
About Jackson, Tennessee
Jackson is a city in and the county seat of Madison County, Tennessee. Located 70 miles (110 km) east of Memphis, it is a regional center of trade for West Tennessee. Its total population was 65,211 at the 2010 census and 67,265 in the 2012 Census estimate.
Jackson is the primary city of the Jackson, Tennessee metropolitan area, which is included in the Jackson-Humboldt, Tennessee combined statistical area. Jackson is Madison County's largest city, and the second-largest city in West Tennessee next to Memphis. It is home to the Tennessee Supreme Court's courthouse for West Tennessee, as Jackso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$123,294 to $169,038
Jackson, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Director do?
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