Member Services Director jobs in Layton, UT

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Assistant Director: Prevention Services
  • Weber Human Services
  • Ogden, UT FULL_TIME
  • Job Description:
    • Develop an effective county wide prevention system of collaboration
      • Supervise WHS Prevention Coordinator and program staff, including class facilitators. Being a resource to other Weber County Coalitions. Utilize classes to increase awareness of risk and protective factors across multiple systems of care.
      • Supervise Regional Director from the State who is housed at WHS.
      • Build relationships with countywide agencies (Weber and Morgan), businesses, hospitals (community benefit), elected officials, etc.
      • Promote an efficient prevention system
      • Establish annual Weber County Prevention Conference
      • Direct stakeholders on an effective prevention structure with adherence to CTC model
      • Coordinate effective collaboration
      • Ensure coalitions and prevention work is visible to leaders across the LSAA
        • Examples include Health Department Director/board of health, WHS director/board, County Commissioners, State representatives and senators, School Boards, etc.
    • Drive support from countywide agencies, businesses, elected officials of local coalitions.
      • Financial support
      • Membership support
      • Collaboration
    • Work closely with the COE on connecting non-traditional avenues with prevention services and vice versa
      • Leverage IGP resources for prevention.
    • Work closely with WHS Prevention Coordinator, Regional Prevention Director, and other CTC coordinators supervisors to provide workforce development. Strengthen CTC memberships by recruiting community and government leaders to become involved
    • Develop funding support for WHS prevention system/local coalitions
      • Support and promote increasing prevention funding within WHS current budget
      • Find and write grant opportunities for WHS Prevention/local coalitions
      • Work with state legislators on funding prevention
      • Work with county leaders on funding opportunities for prevention
      • Develop contacts, nurture relationships and find champions to strengthen coalition memberships. Linking them to orientation and to coalition coordinators
      • Coordinate (possible) pay for success model in WHS area
    • Drive effective SUD policy change
      • Develop relationships with local and state policy makers
      • Become familiar with LSAA area policies related to substance misuse/prevention
      • Advocate for positive prevention policies both within the LSAA and at the state level
      • Coordinate SUD prevention efforts with prevention coordinator

    Required Experience:


    Bachelor’s degree in Health Promotion, Public Health, or other related field

    10 years’ supervisory experience working in SUD prevention preferred but may be a combination of supervisory and direct service.

    Experience working with the state’s SUD prevention system

    SAPST trained

    Strong communication skills, both written and verbal

    Public speaking and presentation skill

    Experience working with CTC coalitions

    Experience working with elected/high ranking officials
    From: Weber Human Services

    Benefits:

    Weber Human Services

    Benefit Package Overview

    July 1, 2021 – June 30, 2022

    • Your Benefit Package can include 40-100% of wage depending on what options are chosen.

    Eligibility:

    You are eligible to enroll for benefits if you are a full-time employee working 30 or more hours per week. (Rates are on a sliding scale for employees that work under 40 hours a week).

    HEALTH INSURANCE

    PEHP (Effective on the first day following the month that the employee is hired)

    Coverage is offered to the employee, spouse and children under age 26. Advantage Star includes IHC Network; Summit Star includes Ogden Regional Network. (Rates are deducted twice monthly through payroll deduction.)

    High Deductible STAR 1HSA Contribution

    Single Coverage: $47.67 (WHS pays $540.30 monthly toward your premium)

    2 Party Coverage: $124.39 (WHS pays $1060.64 monthly toward your premium)

    Family Coverage: $186.88 (WHS pays $1406.04 monthly toward your premium

    Single Coverage: $32.67 contributed to your account twice a month

    2 Party Coverage: $74.25 contributed to your account twice a month

    Family Coverage: $89.29 contributed to your account twice a month


    Below represents using an in-network provider:

    Preventive Services are covered at 100%

    Fiscal year deductibles: $1,500 Single; $3,000 2 Party; $3/000 Family

    Employee pays all deductibles. Once the deductible is satisfied, employee pays 20% up to $3000 for single, and $6000 for double or family.

    High Deductible STAR 2HSA Contribution

    Single Coverage: $41.87 (WHS pays $474.48 monthly toward your premium)

    2 Party Coverage: $109.24 (WHS pays $931.40 monthly toward your premium)

    Family Coverage: $164.11 (WHS pays $1234.72 monthly toward your premium

    Single Coverage: $68.58 contributed to your account twice a month

    2 Party Coverage: $138.88 contributed to your account twice a month

    Family Coverage: $174.96 contributed to your account twice a month


    Below represents using an in-network provider:

    Preventive Services are covered at 100%

    Fiscal year deductibles: $3,000 Single; $6,000 2 Party; $6/000 Family

    Employee pays all deductibles. Once the deductible is satisfied, employee pays 20% up to $6000 for single, and $12,000 for double or family.

    Traditional Plan - Advantage Star includes IHC Network; Summit Star includes Ogden Regional Network. (Rates are deducted twice monthly through payroll deduction.)

    Single Coverage $69.64 (WHS pays $557.08 monthly toward your premium)

    2 Party Coverage $157.79 (WHS pays $1118.92 monthly toward your premium)

    Family Coverage $233.98 (WHS pays $1481.84 monthly toward your premium)

    Below represents using an in-network provider:

    Preventive Services are covered at 100%

    Fiscal year deductibles: $1000 Single; $2,000 Double; $2,000 Family

    Primary Care Provider - $25 (deductible waived)

    Specialist Provider - $35 (deductible waived)

    Urgent Care - $40 (deductible waived)

    Emergency Room - $100 (deductible waived)

    Impatient Services: Medical, Surgical, Hospice and Emergency Admissions – 20% after deductible

    Prescriptions: 20% for Tier A; 30% for Tier B

    Autism Spectrum Disorder Benefit

    Covers children ages 2-9 years of age, up to 600 hours per year of behavioral health treatment. Requires mental health services preauthorization through PEHP.

    Ability to Waive Coverage upon proof of other medical coverage

    Employees hired to work 40 hours per week may waive medical coverage and in lieu choose:

    $257.11 deposited per biweekly pay period into their 401(k) or 457 plan;

    OR

    $128.56 paid per biweekly pay period as taxable income. The amounts paid are on a sliding scale for those working less than 40 hours per week. (Proof of other medical insurance coverage must be provided to choose these options.)

    DENTAL INSURANCE

    PEHP (Effective on the first day following the month that the employee is hired)

    Coverage is offered to the employee, spouse and children under age of 26.

    Employee may waive medical coverage and carry dental coverage only. No compensation shall be made for waiving dental coverage. Rates are semi-monthly through payroll deduction:

    Single Coverage: $3.91

    2 Party Coverage: $6.77

    Family Coverage: $11.33

    Below represents using an in-network provider:

    Preventive: Cleanings, routine exams, x-rays, topical fluoride (2 per fiscal year) – 100%

    Basic; Fillings, extractions, oral surgery, endodontics – 80%

    Major: Crowns, bridges, dentures and periodontics – 50%

    Orthodontics – Children and Adults – 50% of eligible fees to plan maximum ($1,500 maximum lifetime benefit per member

    Deductible – Applies to basic and major services – $25 per individual and $75 family maximum

    VISION INSURANCE

    EyeMed (Effective on the first day following the month that the employee is hired)

    Rates are semi-monthly through payroll deduction

    Single Coverage: $2.63

    2 Party Coverage $5.14

    Family Coverage: $6.81

    Below represents using an in-network provider:

    No examination benefit

    Lenses – Standard plastic; $10 co-pay

    Frames – Allowance based on retail pricing - $120 allowance

    Contacts – Benefits is in lieu of lens and frame benefit - $120 allowance (additional contact purchases are at retail prices)

    Frequency – Every 12 months

    LASIK – 15% off retail price or 5% of promotional price

    LIFE INSURANCE

    Basic Life Insurance – Hartford: (Effective on the first day following the month that the employee is hired)

    Weber Human Services provides $25,000 basic life insurance through Hartford Life Insurance at no cost to the employee.

    Supplemental Term Life Insurance - Hartford: (Effective upon approval from Hartford Life Insurance)

    An employee may purchase supplemental term life insurance for themselves, their spouse and children at various costs based on age and the amount of insurance desired through payroll deduction.

    SHORT TERM DISABILITY

    Optional plan for employees. Premium is based on pay, and can help protect your paycheck up to 60% for back injury, pregnancy, or serious illness that can lead to months without a regular paycheck.

    SUPPLEMENTAL ALLSTATE

    Allstate Supplemental Insurance: (Effective upon approval from Allstate)

    A supplemental insurance plan offered through payroll deduction. Plans offered are Critical Illness and Accident.

    FLEX SPENDING ACCOUNT

    Cafeteria Plan – National Benefits Services Reimbursement Account: (Effective on the first day following the month that the employee is hired)

    The health care reimbursement allows the employee to set aside up to $2,750 in pretax dollars to pay eligible out of pocket medical, dental, vision, prescriptions and non-prescription expenses through payroll deduction.

    The dependent care reimbursement allows you to set aside up to $5,000 in pretax dollars to pay for eligible dependent care expenses through payroll deduction.

    EMPLOYEE ASSISTANCE PROGRAM

    Guidance Resources Program – SUPPORTLINC

    Guidance Resources is a no-cost, company sponsored benefit that is available to you and your dependents to provide confidential support, resources and information to get through life’s challenges. Confidential counseling on personal issues; legal information; resources and consultation; financial information; resources and tools; online information, tools and services.

    PAID LEAVE

    Paid Leave – Holiday, Sick, Vacation: (Effective the first pay period after hire date)

    Holidays – 11 per calendar year

    Sick – 4 hours earned per biweekly pay period. 104 hours per calendar year

    Vacation:

    0 through 5 years: 4 hours earned per biweekly pay period = 104 hours per calendar year.

    6 years through 10 years: 5 hours earned per biweekly pay period = 130 hours per calendar year.

    11 years through 15 years: 6 hours earned per biweekly pay period = 156 hours per calendar year.

    16 years plus: 6.5 hours earned per biweekly pay period = 169 hours per calendar year.

    UTAH RETIREMENT

    Utah Retirement Systems: (Effective on date of hire)

    Tier 1 – Employees hired before July 1, 2011, or newly hired employees who are transferring from another agency under Utah Retirement Systems. You must be employed at least 4 years with Weber Human Services, or a combination of Weber Human Services and another state agency, in order to be vested to receive your pension plan at retirement age. Weber Human Services contributes 18.47% per biweekly pay period towards URS pension plan.

    Tier 2 – Employees hired after July 1, 2011. Weber Human Services contributes an amount equal to 10% of your salary between both plans: pension and 401(k). Pension contributions are based on the yearly pension contribution rate. Pension and employer contributions to your 401(k) are vested after four years.

    The following applies to both Tier 1 and Tier 2 retirement systems:

    An employee may also contribute through payroll deduction to a 401(k), 457, Roth or Traditional IRA.

    Weber Human Services will also match up to 1% of employee contribution towards 401(k)

    Upon termination, all money vested into your 401(k) becomes property of the employee

  • Just Posted

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Director of Client Services
  • Cyberbacker
  • Ogden, UT FULL_TIME
  • As the Director of Client Services, you will play an important role in our organization by leading and managing our Client Relationship Consultants. You will collaborate closely with our CEO to enhanc...
  • 20 Days Ago

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Director Nursing Services
  • CommonSpirit Health Mountain Region
  • Layton, UT FULL_TIME
  • Welcome to CommonSpirit Health Mountain Region CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how ...
  • 3 Days Ago

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Director of Environmental Services
  • Sandstone Brigham City
  • Brigham City, UT FULL_TIME
  • We are committed to delivering personalized, professional, and expert-level care to every resident. Sandstone Brigham City is looking for individuals with the passion and initiative to provide excelle...
  • 7 Days Ago

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Director of People Services (HR)
  • Lakeshore Learning Materials, LLC
  • Garland, UT FULL_TIME
  • Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a t...
  • 1 Month Ago

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Director Imaging Services
  • Ogden Regional Medical Center
  • Ogden, UT FULL_TIME
  • This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Director Imaging Services opening with Og...
  • 1 Month Ago

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Program Director
  • The Little Gym of Salt Lake City
  • Salt Lake City, UT
  • Job Description Job Description Life’s too short to not work someplace awesome! If you have tons of energy, love kids an...
  • 3/28/2024 12:00:00 AM

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Director, Bursar
  • Nightingale College
  • Salt Lake City, UT
  • Title: Director, Bursar Position Summary: The Director, Bursar oversees the Bursar's Office is the custodian of the func...
  • 3/27/2024 12:00:00 AM

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Director of HR
  • Petersen Inc.
  • Ogden, UT
  • Job Description Job Description Job Summary: Responsible for planning, directing, and coordinating human resource activi...
  • 3/27/2024 12:00:00 AM

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Director of Membership
  • Associated Builders and Contractors Utah Chapter
  • North Salt Lake, UT
  • Position Description ABC values the highest levels of personal and corporate standards of behavior characterized by resp...
  • 3/27/2024 12:00:00 AM

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Associate Director
  • Utah State University
  • Logan, UT
  • Overview: The Associate Director of The Office of Events oversees and is responsible for the successful operation of the...
  • 3/26/2024 12:00:00 AM

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Director or Senior Director of Development
  • Utah State University
  • Logan, UT
  • Overview: The Director/Senior Director of Development for the S.J. & Jessie E. Quinney College of Natural Resources (QCN...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Professional Recruiters
  • Salt Lake City, UT
  • Job Description Job Description Executive Director, UT SUMMARY: Responsible for all client operations in the assigned CL...
  • 3/24/2024 12:00:00 AM

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Director of HR
  • Petersen Inc.
  • Ogden, UT
  • Job Summary: Responsible for planning, directing, and coordinating human resource activities, policies, and programs for...
  • 3/24/2024 12:00:00 AM

Layton is a city in Davis County, Utah, United States. It is part of the Ogden-Clearfield Metropolitan Statistical Area. As of the 2010 census, the city had a population of 67,311, rising to an estimated 78,797 by 2018. Layton is the most populous city in Davis County and the ninth most populous in Utah. Layton has direct access to Salt Lake City, Ogden, Salt Lake City International Airport, Antelope Island, and the FrontRunner commuter rail. Layton City is a leader in economic development for the region, with immediate adjacency to Hill Air Force Base, a large hospitality district (1,000+ hot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$122,101 to $167,400
Layton, Utah area prices
were up 2.3% from a year ago

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