Member Services Director jobs in Moreno Valley, CA
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Member Services Director jobs
- PHS Bio-Medical Services
-
Ontario, CA
FULL_TIME
-
Overview
Join our team of dedicated professionals who provide services and operational support to award winning hospitals through roles in supply chain, IT and cybersecurity, clinical engineering, capital procurement, medical coding, project management and more. We provide services to clinically excellent community hospitals across the country that are dedicated to ensuring quality, compassionate care for every patient, every time.
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
At Biomedical Services, Inc., the Director of Shared Services will be responsible for working directly with the leadership team across a wide range of functions to plan, direct and coordinate strategic corporate projects and initiatives, developing financial and operational plans, participating in and identifying performance improvement activities; improving the quality of engineering and servicing department and supervising overall corporate business support operations, administration, special projects. The incumbent will be responsible for developing and directing a cross functional, centralized team to support the operational needs such as engineering management, capital planning, purchased services, supply chain, contract management, application support, purchasing, data analytics. He/she will play a critical role in evaluating the company’s most important initiatives and provide valuable insight and analysis to ensure streamlined and cost-effective services are provided and assess the strategic initiatives of the company. Promotes efficient use and management of all resources and develops new and innovative processes. Provides administrative/business support to VP and communicates effectively with and maintain productive and effective working relationships with organization staff and management in accomplishing goals and objectives. Proactively identifies customer needs and manage resources as necessary to ensure smooth daily biomed operations. Build and work internally with inter and intra departmental VP’s, Directors, Managers to enhance business performance and customer experience assuring all regulatory standards are met.
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Qualifications
- Master’s degree in Biomedical Engineering/Business Administration/Related discipline with 7 years of experience or Bachelor’s degree in Biomedical Engineering/Business Administration/Related discipline with 10 years of experience.
- Minimum 5 years of experience in project management in a healthcare setting, managing mid to high level projects is required.
- Minimum 5 years of experience in purchased services and contract management that include negotiating with vendors, reviewing contracts, reducing cost, contract consolidation is required.
- Working knowledge of CMMS such as Nuvolo, ERP systems such as Lawson, Capital requisition systems such as eRequester is required.
- Experience working with cross functional teams is preferred.
- Must be able to work in and have work experience working in very complex organization structures (combination of Administration, Engineering, Operations, IT and Clinical).
- Experience in analyzing life-cycle of medical equipment required. Demonstrated knowledge in undertaking in-house maintenance/service contract assessments and asset utilization studies.
- Process improvement skills required.
- Knowledge of relevant TJC, DNV, HFAP, CAP, NFPA, CMS, HIPAA and other applicable standards and regulations required.
- Strong leadership, team building, coaching/staff development and interpersonal skills.
- Strong planning and organization, critical thinking and decision-making skills.
- Ability to analyze complex problems and recommend solution.
- Good general business skills, high degree of confidentiality, maturity, tactfulness and business ethics. High degree of self-motivation, commitment and integrity.
- Strong written and verbal communications skills
- Strong negotiation and conflict resolution skills.
- Ability to write reports and make presentations on operational and technical issues.
- Strong computer skills (MS Office, Clinical applications, CMMS systems) and understanding of SQL database table structures.
- 9 Days Ago
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
BioMedical Services, Inc. offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $108,000.00 to $170,000.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure. Additionally, employees in this position may be eligible to participate in the Company’s annual discretionary bonus program. Discretionary bonuses, if any, are based on a number of factors, which include but are not limited to individual and Company performance.
- Bio-Medical Services, Inc.
-
Ontario, CA
FULL_TIME
- Director of Shared Services Facility PHS Bio-Medical Services Location US-CA-Ontario ID 2023-140097 Category Director Position Type Full Time Shift Days Job Type Exempt Overview Join our team of dedic...
- 5 Days Ago
- Marsell Wellness Center
-
ONTARIO, CA
FULL_TIME
- JOB DESCRIPTION Job Title: Regional Family Services Director Department: Family Services Location: Southern California Reports To: Vice President, Family Services FLSA Status: Exempt Remote Status: Re...
- 10 Days Ago
- Kindred Hospital Riverside
-
Perris, CA
OTHER
- DescriptionScionHealth is committed to a culture of service excellence as demonstrated by our employees’ adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respe...
- 10 Days Ago
- Prime Healthcare Management Inc
-
Ontario, CA
FULL_TIME
- Overview Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providi...
- Just Posted
- Chaffey College
-
Rancho Cucamonga, CA
FULL_TIME
- Chaffey College Salary: $13,047.00 Monthly Job Type: Management-Classified Job Number: 22-23/00096 Location: Rancho Cucamonga, CA Department: Business Services Closing: 5/7/2023 11:59 PM Pacific Posit...
- 1 Day Ago
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- Moreno Valley, CA
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0 Member Services Director jobs found in Moreno Valley, CA area
- Terran Orbital
-
Irvine, CA
- Description Summary Be more than just an employee number! Join Terran Orbital, a leader in innovation, manufacturing, an...
- 4/15/2024 12:00:00 AM
- Terry Staffing and Consulting
-
Ontario, CA
- Job Description Job Description Our Company: Terry Staffing is partnering with a construction and maintenance company, s...
- 4/14/2024 12:00:00 AM
- AMIHA
-
Temecula, CA
- Job Description Job Description Executive Director Reports to: Board of Commissioners Status: Full-Time/Exempt/Salary Ge...
- 4/13/2024 12:00:00 AM
- Heritage Grocers Group
-
Ontario, CA
- At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and co...
- 4/12/2024 12:00:00 AM
- National Healthcare & Housing Advisors
-
Santa Ana, CA
- NHHA is seeking a experienced Grants Director, Director of Grants, Grants Officer, Grants Manager! National Healthcare &...
- 4/12/2024 12:00:00 AM
- Hiring Now!
-
Ontario, CA
- Overview Working directly for the CFO, the Director of FP&A will drive company-wide business financial and operational e...
- 4/12/2024 12:00:00 AM
- Pinner Construction Co., Inc.
-
Anaheim, CA
- Company Description Pinner Construction Co., Inc. is a trusted and reputable construction company based in Anaheim, CA. ...
- 4/12/2024 12:00:00 AM
- Sunrise Senior Living
-
Mission Viejo, CA
- Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
- 4/8/2024 12:00:00 AM
About Moreno Valley, California
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