Member Services Director jobs in Newark, OH

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Social Services I
  • Trilogy Health Services
  • Zanesville, OH FULL_TIME
  • What You Can Expect:

    Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

    Location:The Oaks at NorthpointeText One Of Our Recruiters:Misty (614) 992-7835What We're Looking For:

    A Director of Social Services I directs, plans, organizes, and develops the operation of the Social Services Department. Participates in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines and regulations. Ensures that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Other key responsibilities will include:

    • Plans, develops and organizes the social service programs of the Health Campus.
    • Participates in discharge planning, development and implementation of social care plans and resident assessments.
    • Develops a written plan of care (preliminary and comprehensive) for each resident
    • Reviews and revises care plans and assessments as necessary, but mainly quarterly
    • Provides information to resident/families on Medicare/Medicaid and other financial assistance programs
    • Reviews and develops a plan of correction for social service deficiencies noted during survey inspections
    • Interviews resident or family members, as necessary, to obtain social history.
    • Attends and participates in annual company required in-service training programs.
    • Follows all safety regulations, programs, policies, and procedures.
    • Follows resident's rights and responsibilities, including the right of refusal.
    • Follows the company's policies and procedures regarding resident complaints and/or grievances
    • Assists in recruiting, screening, selecting, hiring, training coaching, counseling, and developing a team of qualified and highly motivated individuals.
    • Minimal travel including overnight stay as necessary.

    Qualifications

    • High school diploma or equivalent. Bachelor's in Psychology; or Licensed practical nurse in Kentucky, Michigan, or Ohio.
    • Must meet State requirements and regulatory code(s) for licensure or certification.
    • Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment.
    • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

    Physical Requirements

    Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

    Life At Trilogy:

    Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

    Six months of training, orientation and fun!

    We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.


    Equal Opportunity Employer

     

  • 1 Month Ago

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Director of Social Services I
  • Trilogy Health Services
  • Lancaster, OH FULL_TIME
  • What You Can Expect:Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Serv...
  • 2 Months Ago

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Director of Food Services
  • Trilogy Health Services
  • Lancaster, OH FULL_TIME
  • What You Can Expect:Job Description SummaryDirects the overall operation of the Food Services Department in accordance with current federal, state, and local standards, guidelines,and regulations. Ens...
  • 2 Months Ago

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Director of Services
  • YMCA OF CENTRAL OHIO
  • Columbus, OH FULL_TIME
  • Thinks, communicates and behaves as a cause-driven leader and role model for other staff and guests when it comes to desired staff behaviors; promotes youth development, healthy living, and social res...
  • 11 Days Ago

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Sales Director - Director of Admissions
  • Trilogy Health Services
  • Pickerington, OH FULL_TIME
  • What You Can Expect:Trilogy Health Services is looking for the BESTsales professional. If you are BEST in sales, have a desire to represent a service that makes a difference, we want to talk to you! W...
  • 1 Month Ago

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Food Services Director
  • Yona Solutions
  • Delaware, OH FULL_TIME
  • Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and...
  • 17 Days Ago

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0 Member Services Director jobs found in Newark, OH area

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Planning Director
  • Licking County
  • Newark, OH
  • JOB OPPORTUNITY! Licking County Planning Director The Licking County Planning Commission (LCPC) is seeking a qualified D...
  • 4/23/2024 12:00:00 AM

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EXECUTIVE DIRECTOR
  • City Of New York
  • Columbus, OH
  • City of New York Executive Director New York , New York Apply Now Work Location: 30-30 Thomson Avenue, LIC, NY 11101All ...
  • 4/23/2024 12:00:00 AM

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Director of Operations
  • Book+street
  • Columbus, OH
  • Book+Street is seeking a roll-up your sleeves, whatever it takes, get things done, Consulting Operations Manager to work...
  • 4/23/2024 12:00:00 AM

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Director Compliance
  • AmeriHealth Caritas
  • Dublin, OH
  • Job Brief The office is located in Dublin, Ohio. Contractually must live in Ohio. Will be required to attend meetings in...
  • 4/22/2024 12:00:00 AM

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Director of Development
  • Shadowbox Live
  • Columbus, OH
  • We are now hiring a Full-time Director of Development at Shadowbox Live in Columbus Ohio.Do you thrive in a creative env...
  • 4/22/2024 12:00:00 AM

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Director of Cultivation
  • Battle Green
  • Columbus, OH
  • Director of Cultivation Department: Cultivation Employment Type: Full Time Location: Columbus-Boltonfield, OH Reporting ...
  • 4/21/2024 12:00:00 AM

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Director of Preconstruction
  • Wallick Communities
  • New Albany, OH
  • Description Wallick’s Construction team is currently seeking an experienced Construction professional for a Director of ...
  • 4/3/2024 12:00:00 AM

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Executive Director
  • Wallick Communities
  • Columbus, OH
  • Description We need you at the Ashford on Broad at our Executive Director. Come be a part of the Wallick Team - where we...
  • 4/1/2024 12:00:00 AM

Newark is a city in and the county seat of Licking County, Ohio, United States, 33 miles (53 km) east of Columbus, at the junction of the forks of the Licking River. The estimated population was 49,423 at the 2017 census, which makes it the 16th largest city in Ohio. It is the site of much of the Newark Earthworks, a major ancient complex built by the Hopewell culture. The Great Circle portion and additional burial mounds are located in the neighboring city of Heath, Ohio. This complex has been designated as a National Historic Landmark and is operated as a state park by the Ohio History Conne...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$129,393 to $177,399
Newark, Ohio area prices
were up 1.3% from a year ago

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