Member Services Director jobs in Newport News, VA

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Assistant Director of Social Services
  • JAMES CITY COUNTY
  • Williamsburg, VA FULL_TIME
  • Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov

    Assistant Director Social Services

    James City County’s Social Services Department seeks an individual to perform advanced work managing, supervising, and analyzing programs, operations and established policies and procedures for the Department of Social Services.

    Responsibilities:

    • Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work and related activities.
    • Develops strategic goals, measures, and departmental work plans; directs, advises, and consults with staff on operational and policy issues; oversees Human Services Building (HSB) operations including safety, direction and supervision of security guard, improvements, repairs, upgrades, agency vehicles and approval of meeting room usage for internal and external customers.
    • Provides support in the implementation of the Department’s emergency management plan and updates, shelter management and Emergency Operations Center (EOC) responsibilities; manages Special Needs list; and activates and oversees shelter and EOC teams when needed.
    • Represents Department and Director of Social Services Department on various occasions and serves on a variety of internal and external committees; acts in the absence of Social Services Department Director for purposes of official Departmental business; assists in development of annual operating budget; works with County staff and citizens in reviewing outside agency funding requests; makes funding recommendations to County Administration; serves as the Hearing Officer for Local Conference Child Protective Services (CPS) and Adult Protective Services (APS) appeals.
    • Monitors and evaluates service and benefit program and other agency operations performance data for compliance with local, state, and federal guidelines; maintains ongoing knowledge of activities and services of local human services organizations; coordinates efficient use of community resources; coordinates volunteer services and language assistance services; maintains required postings of materials, Title VI rights issues and manages customer information.

    Requirements:

    • Any combination of education and experience equivalent to a Bachelor’s degree in public or business administration, human services or related field; extensive management experience in local government or related field including considerable supervisory experience; Master’s degree preferred.
    • Must possess reliable transportation to work site(s).
    • Knowledge of management and supervisory practices; data analysis and collection principles; knowledge of State and Federal funding program knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
    • Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
    • Skill in use of computer software, especially Microsoft Office Suite.
    • Ability to manage several projects simultaneously and to meet deadlines; express ideas concisely orally and in writing; establish and maintain effective working relationships with staff, other County officials and the public.

    Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.

    Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov

    Job Type: Full-time

    Pay: From $90,985.00 per year

    Benefits:

    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    People with a criminal record are encouraged to apply

    Work Location: In person

  • 18 Days Ago

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Director of Social Services
  • YAD Management
  • Suffolk, VA FULL_TIME
  • Courtland Rehabilitation And Healthcare Center, located in Courtland, VA, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers ...
  • 18 Days Ago

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Food Services/Dietary Director
  • Dockside Health and Rehab
  • Locust, VA FULL_TIME
  • We aspire to be the leader in the long-term care industry. It is the commitment to the care of the residents and staff that sets us apart from the rest. From the development of Scratch Kitchens to the...
  • 18 Days Ago

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Director of Asset Services
  • Range Commercial Partners Inc
  • Hampton, VA FULL_TIME
  • Range Commercial Partners, Inc. is hiring a Director of Asset Services in Hampton Roads, VA! Range Commercial Partners was founded by seasoned experts in sales, leasing, property management, and devel...
  • 19 Days Ago

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Associate Director for Enterprise Services
  • Christopher Newport University
  • Newport, VA FULL_TIME
  • Position Information Working Title Associate Director for Enterprise Services Position Number FA243 FLSA Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement A sensitiv...
  • 21 Days Ago

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Director, Surgical Services
  • Sentara
  • Williamsburg, VA FULL_TIME
  • Sentara Health is seeking to hire a qualified individual to join our team as a Director of Surgical ServicesPosition Status: Full-time, Day ShiftPosition Location: Onsite at Sentara Williamsburg Regio...
  • 23 Days Ago

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0 Member Services Director jobs found in Newport News, VA area

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Executive Director
  • Commonwealth Senior Living at The Ballentine
  • Norfolk, VA
  • Commonwealth Senior Living at The Ballentine - Overview: The Executive Director is eligible for a lucrative incentive pr...
  • 3/28/2024 12:00:00 AM

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Music Director
  • Ladgov Corporation
  • Hampton, VA
  • Job Title: Music Director Location: Langley, VA Travel: N/A Duties: The applicant shall perform for all regularly schedu...
  • 3/28/2024 12:00:00 AM

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Director of Total Rewards
  • GQR
  • Norfolk, VA
  • As the Director of Total Rewards, you will play a pivotal role in shaping our organization's approach to compensation & ...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • Centria Healthcare
  • Portsmouth, VA
  • Job Description Job Description The Operations Director sets the tone for the entire center’s team member culture and fa...
  • 3/26/2024 12:00:00 AM

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Director of Nursing / Health and Wellness Director
  • Dominion Village at Poquoson
  • Poquoson, VA
  • Dominion Village at Poquoson - Looking for our next all-star employee with assisted living experience. Dominion Village ...
  • 3/26/2024 12:00:00 AM

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Senior Project Director
  • Flatiron Construction Corporation
  • Norfolk, VA
  • Flatiron is continuing to transform infrastructure and we are looking for an experienced Project Director to be part of ...
  • 3/26/2024 12:00:00 AM

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Director of Transportation
  • Hampton Roads Transit
  • Norfolk, VA
  • ** Hampton Roads Transit** ** Director of Transportation** Norfolk, VA 23504 **Salary Range: $115,000 - $125,000** **Job...
  • 3/26/2024 12:00:00 AM

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Senior Project Director
  • Flatiron Construction Corp.
  • Norfolk, VA
  • Overview Flatiron is continuing to transform infrastructure and we are looking for an experienced Project Director to be...
  • 3/26/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$125,257 to $171,728
Newport News, Virginia area prices
were up 1.2% from a year ago

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