Member Services Director jobs in Novi, MI

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Maintenance Director
  • Continuum Services
  • Ypsilanti, MI FULL_TIME
  •  

    Maintenance Director

    Position Summary:

    Under the general direction of the Regional Director, the primary responsibilities of the Maintenance Director include the overall maintenance/upkeep of a Senior Living Community (facility and grounds) including preventative maintenance, repairs and inspections.

     

    Benefits/Perks

    At Continuum Services, We are a seven-time winner of Metropolitan Detroit’s 101 Best and Brightest Companies to Work For. We offer an exciting place to work, great employee perks, and a robust and customizable training system to ensure that our employees have all the skills they need to succeed. We also offer competitive compensation and great benefits package- Dental/Medical/401K/ 11 paid holidays and PTO just to name a few.

     

    _______________________________________________________________________________________

    Key Areas of Responsibilities

    • Ensure all aspects of the facility are in a good state of repair
    • Respond to work order requests on a daily basis
    • Partner with the Executive Director when contracting with any outside vendors
    • Maintain Unit Maintenance Log for each department
    • Monitors and maintains Building Inspection Schedule that includes preventative maintenance program and all required system inspections.
    • On call 24 hours a day for emergency maintenance needs as authorized by the Executive. If not available must arrange for back up coverage.
    • Performs routine janitorial duties in order to keep buildings and grounds clean and
    • Snow removal and landscaping not performed by outside
    • Performs routine inspections of interior and exterior of building
    • Perform mandatory annual unit inspections completing required
    • Ensure the highest quality of customer service is available for the residents
    • Orders maintenance supplies and monitor inventory
    • Maintains dumpster area and monitor trash pick up

    _______________________________________________________________________________________

    Education, Experience and Skills Required

    • Excellent communication skills and compassion for older adults
    • Basic knowledge of plumbing, electrical, heating/cooling, and general repair skills
    • Experienced Maint/Facility background, MEP, drywall, paint, hardware installs 
    • Motivated, self-started, task oriented, computer knowledge, Team player

    __________________________________________________________________________________________

    Physical Demand Requirement

    • While performing the duties of this job, the employee is regularly required to stand, talk, bend, stretch, pull or push and lift items.
    • Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

    Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. If you are a dedicated Maintenance Director looking for an opportunity to make a difference in a dynamic organization, we invite you to apply.  Apply today!!!

    Company Overview

    Continuum Services is a single-source provider with proven expertise, dependability, and scalability in four key areas: facility operations, exterior services, technical services, and environment services.  Headquartered in a newly renovated office in Farmington Hills, Continuum is the go-to full-service solution for interior and exterior facility operations, maintenance, and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR® for superior energy performance, BOMA’s Office Building of the Year® (TOBY) Award and CEL’s National Real Estate “A” List Award for Service Excellence.  Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what we're all about - join us today!

  • 8 Days Ago

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Director Professional Services
  • Heartland Home Health
  • Ann Arbor, MI FULL_TIME
  • Our Company Heartland Home Health is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, off...
  • 19 Days Ago

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Assistant Director of Clinical Services
  • Rose Hill Center Inc
  • Holly, MI FULL_TIME
  • The Assistant Director of Clinical Services will oversee assigned members of the Clinical care team and work in conjunction with the Director of Clinical Services to ensure program implementation and ...
  • 19 Days Ago

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Director of Client Services
  • Bluewater Technologies Group, Inc.
  • Wixom, MI FULL_TIME
  • Position Title: Director of Client Services Team: Live Events Manager: Senior Director of Client Services – Live Events Office Location: Wixom, MI or Remote– Travel Required Who We Are: At Bluewater, ...
  • 20 Days Ago

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Director of Outside Services
  • ClubCorp
  • Brighton, MI FULL_TIME
  • We are Invited. At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create ...
  • 20 Days Ago

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Director of Dining Services
  • Catholic Diocese of Lansing
  • Jackson, MI FULL_TIME
  • Lumen Christi Catholic School is now accepting resumes for a Director of Dining Services. Qualified candidates are asked to please submit the online application and attach a cover letter and resume. M...
  • 22 Days Ago

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0 Member Services Director jobs found in Novi, MI area

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Director of Operations
  • The Clark Agency Recruiters
  • Waterford, MI
  • DIRECTOR OF OPERATIONS I am working with a uniquely green client that is heavily focused on growth and looking to evolve...
  • 3/28/2024 12:00:00 AM

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Director of Development
  • NPPN
  • Birmingham, MI
  • Job Description Purpose The Director of Development develops and implements the fundraising strategy for the Kirk Gibson...
  • 3/28/2024 12:00:00 AM

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Project Director
  • Executive Alliance
  • Detroit, MI
  • Job Description Job Description Our client is a leading service provider specializing in commercial restoration, constru...
  • 3/27/2024 12:00:00 AM

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Project Director
  • Executive Alliance
  • Detroit, MI
  • Job Description Job Description Our client is a leading service provider specializing in commercial restoration, constru...
  • 3/26/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Clarkston, MI
  • Community Name: Addington Place of Clarkston Company Description Do you have HEART? We are looking for individuals who c...
  • 3/25/2024 12:00:00 AM

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Development Director
  • American Heart Association
  • Southfield, MI
  • Overview: As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a rele...
  • 3/24/2024 12:00:00 AM

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Nursing Director
  • Sunrise Senior Living
  • Bloomfield Hills, MI
  • Overview The Director of Nursing Services is responsible for providing leadership and management to the skilled nursing ...
  • 3/19/2024 12:00:00 AM

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Nursing Director
  • Sunrise Senior Living
  • Bloomfield Hills, MI
  • Overview The Director of Nursing Services is responsible for providing leadership and management to the skilled nursing ...
  • 2/12/2024 12:00:00 AM

Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase over the 2000 census count of 47,386. The city is located approximately 25 miles (40 km) northwest of the center of Detroit, and about 8 miles (13 km) west of the western border of Detroit. It is about 25 miles (40 km) northeast of the center of Ann Arbor. The city is located within the boundaries of the survey township of Novi Township. The remaining unincorporated township is only a tiny fraction surrounded by the city. According to the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$135,881 to $186,292
Novi, Michigan area prices
were up 1.3% from a year ago

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