Member Services Director jobs in Olympia, WA

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Dining Services Director
  • Cascadia
  • Olympia, WA FULL_TIME
  • POSITION SUMMARY
    The Dining Services Director helps create joyful & vibrant communities by managing and developing the dining department and overseeing the implementation of an excellent dining experience for residents, families, and guests.


    ESSENTIAL JOB FUNCTIONS

    • Begins each day with the goal of inspiring joyful and vibrant communities.  Looks for creative ways of recognizing staff and elevating our Mission & Values.
    • Supervises dining staff in the daily operations of the department, monitoring job assignments and quality of food preparations.
    • Oversees and manages the dining staff.
    • Manages and executes dining budgets for per direction of the Executive Director.
    • Menu planning.
    • Supervises the staff in the daily operation of the department, monitoring job assignments and quality of food preparations.
    • Participates in the recruitment and selection of staff and provides orientation to new staff members and ongoing coaching to current staff.
    • Prepares and submits food and supply orders, audits supply stock, and ensures that the department has sufficient food supply and working equipment at all times.
    • Prepares meals as needed.
    • Communicates company policies and health department standards to all staff holding staff accountable for preparing, serving, and storing food in accordance to all standards and policies.
    • Evaluates staff performance and provides feedback, coaching and performance plans as needed.
    • Inspects the food service areas and equipment ensuring they are clean, safe, and orderly, meeting community fire safety, infection control and hazardous chemicals regulations and policies.  Takes prompt action to address any unsafe condition or equipment problems.
    • Attends and participates in required meetings and trainings. Stays Current on all OneMint and other system assigned tasks and duties.
    • Attends and participates in new hire & in-service training.
    • Performs other duties as assigned.

     

    EXPERIENCE, QUALIFICATIONS & SKILLS

    • High school diploma or equivalent.
    • Prior experience in a commercial kitchen environment preferred.
    • Prior supervisory experience preferred.
    • Ability to read, write, speak and understand English.
    • Certified Dietary Manager Certification preferred.
    • Maintains current Food Handler’s card.
    • Meets all mandatory health requirements by State regulations.
    • Requires attention to detail and ability to follow instructions.
    • Resident care philosophy with a focus on providing the highest level of quality service and professional interaction.
    • Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors. 
    • Ability to relate positively and communicate appropriately with residents, families, community members, volunteers and other employees.
    • Has compassion and a special interest in working with the senior population.
    • Ability to work a flexible schedule, including weekends, holidays and overtime, to meet the requirements of the position.
    • Maintains CPR and/or First Aid Certification as required by State regulation.
    • Pass a Criminal Background and fingerprint check.
    • Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
    • Ability to creatively problem-solve in both resident care and employee management
    • Ability to work independently (with minimum supervision)

     

    BENEFIT INFORMATION (Dependent on full time or part time status)

    Benefits include paid time off, medical/dental/vision insurance, life insurance and 401(k).  Incentive for night shifts and assistance fund to help with hardships or continuing education

  • 2 Days Ago

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Director of Policy and Legal Services
  • State of Washington
  • Thurston, WA OTHER
  • The Washington State School Directors' Association (WSSDA) is seeking an innovative, collaborative, and continuous learner to serve as its next Director of Policy and Legal Services.Guided by WSSDA’s ...
  • 3 Days Ago

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DIRECTOR, AMBULATORY SERVICES
  • Summit Pacific Medical Center
  • Elma, WA FULL_TIME
  • Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with...
  • 12 Days Ago

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Director of Nursing Services
  • Pope's Place
  • Centralia, WA FULL_TIME
  • Summary The Director of Nursing Services is responsible for ensuring safe high-quality care in accordance with current federal, state, and local regulations and evidenced based guidelines. Leads opera...
  • 1 Month Ago

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Director of Actuarial Services
  • Physicians of Southwest Washington, LLC
  • Olympia, WA FULL_TIME
  • Summary / Objective: The Director of Actuarial Services and Medical Economics partners with the CFO and Finance Leaders of PSW and MultiCare to understand and optimize risk-based contracts, value-base...
  • 1 Month Ago

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Director of Administrative Services (WMS3)
  • State of Washington
  • Thurston, WA FULL_TIME
  • Schedule: This position is currently hybrid with remote and in-office options. There may be occasional and irregular, required in-office time as needed and the schedule may fluctuate. (This may move t...
  • 26 Days Ago

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0 Member Services Director jobs found in Olympia, WA area

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Director of Operations
  • Husky Terminal and Stevedoring, LLC
  • Tacoma, WA
  • Husky Terminal is an international container terminal serving clients who move their goods in and out of the Pacific Nor...
  • 4/23/2024 12:00:00 AM

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Member Services Director
  • YMCA of Pierce and Kitsap Counties
  • Tacoma, WA
  • The YMCA of Pierce and Kitsap Counties is seeking aMember Services Directorto join our team! The YMCAfocuses on empoweri...
  • 4/22/2024 12:00:00 AM

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Legislative Director
  • Building Industry Association of Washington
  • Olympia, WA
  • Job Type Full-time Description The Building Industry Association of Washington (BIAW) is the voice of the residential co...
  • 4/22/2024 12:00:00 AM

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Executive Director
  • Calculated Hire
  • Olympia, WA
  • Provide overall strategic responsibility for Serve Washingtons staff, programs, expansion, and execution of its mission....
  • 4/20/2024 12:00:00 AM

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Director, Capture
  • Amentum
  • Olympia, WA
  • Job Description Amentum is seeking a full-time **Capture Manager** to lead and support growth in its Critical Missions/S...
  • 4/20/2024 12:00:00 AM

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Director of Operations
  • Husky Terminal And Stevedoring Llc
  • Tacoma, WA
  • Husky Terminal is an international container terminal serving clients who move their goods in and out of the Pacific Nor...
  • 4/20/2024 12:00:00 AM

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Executive Director
  • Compass Associates
  • Tacoma, WA
  • Executive Director (Senior Care - Assisted Living) Tacoma, WA $120,000 - $130,000 + up to 25% bonus Remit Compass Associ...
  • 4/20/2024 12:00:00 AM

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Operations Director
  • Teradata
  • Olympia, WA
  • What You'll Do: Teradata is seeking a Global Lead, Vendor Operations Director who will lead the end to end vendor progra...
  • 4/19/2024 12:00:00 AM

Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856. Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$139,203 to $190,850
Olympia, Washington area prices
were up 2.9% from a year ago

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