Member Services Director jobs in Orange, CA

Institute for Workplace Skills and Innovation America (IWSIA) focuses on advocacy and facilitation of school to work programs for underrepresented groups. They provide resources, toolkits, educational and training resources, and engage employers to support apprenticeship programs. They also aim to align current programs and networks to support and complement industry needs.

IWSIA is looking for a suitably qualified and experienced program manager to oversee and drive forward several of our programs in Southern California. Some of our programs include;

Career Launch Pad - a program designed to help California high school and community college students with disabilities identify their career interests, develop work-ready skills, and participate in work experience with local employers.

Ready, Willing and Able represents a new approach to creating long-term employment opportunities for Californians with a disability. By using the unique features of the registered apprenticeship model, the program will enable Californians with a disability to prepare for, start and maintain ongoing employment.

These are partnerships between the California Department of Rehabilitation (CDOR) and the Institute for Workplace Skills and Innovation America (IWSIA).

Our organization is seeking a highly motivated and skilled Support Manager to provide case management services to consumers seeking guidance on career paths and personal career interests. You will also provide practical hands on training, coaching and facilitate paid work experience opportunities for our consumers.

Reporting to the Vice President, responsibilities will include:

• Oversee the operational team of case managers, field mentors, career coaches ensuring targets are met.
• Providing timely reporting both internal and external, aligning to requirements of the program and their funders
• Liasing with all stakeholders (employers, training providers, community outreach organizations, consumers) to ensure services are being delivered.
• In consultation with VP, source and apply for ongoing program funding.
• Ensure accurate reporting of the programs, and invoicing systems and processes are maintained as required.
• Build relationships with all relevant stakeholders via face to face meetings.

Qualifications and requirements:

• Bachelor's degree in counseling, career development, or related field.
• Proven links to industry development
• Experience working with individuals with disabilities is highly preferred.
• Proven experience in managing 6 operational staff members.
• Experience in preparing reporting for programs
• Excellent interpersonal, communication, and problem-solving skills.
• Strong organizational and time-management abilities.
• Experience in managing invoicing and other finance-related components of programs

If you're passionate about helping consumers achieve their career goals and have experience and passion in the above-mentioned, we encourage you to apply for this position.

We offer competitive rates and opportunities for professional development.

To apply, please submit your resume and cover letter outlining your qualifications and experience.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person