Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
It’s the people that make the difference – are you ready for the challenge?
At LaFayette Manor, we have really amazing people caring for wonderfully outstanding peoples. Located in Uniontown, PA, we are currently seeking an experienced Director of Social Services to join our collaborative team.
If you love helping others in a team environment, we have a place for you!
You will have the opportunity to work with a great team of dedicated individuals. We offer a team based approach to patient care and operate in a supportive environment that fosters the highest level of teamwork, integrity, respect and empowerment.
The Social Services Director is responsible for planning, organizing, developing, administering and evaluating the social services program for the residents of the nursing, and to oversee the operation of the department and staff.
EDUCATION: High school diploma or GED is required. Bachelor’s degree in Social Work or related field is required. LSW or MSW is preferred.
CERTIFICATION: Not required.
EXPERIENCE: Preferred 2 year experience in in nursing home or assisted living/personal care setting and minimum of 2 years in management supervisory role.
Benefits:
Medical
Dental
Vison
403b
Generous paid time off
If you have what it takes, we want to meet you!
Apply today!
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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