Member Services Director jobs in Reading, PA

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director, Clinical Services
  • Abraxas Youth & Family Services
  • Morgantown, PA FULL_TIME
  • Abraxas Youth & Family Services is currently looking for a solutions-oriented Director of Clinical Services at our Abraxas Academy program located in Morgantown, PA. This is great opportunity for you to create a new vision of clinical programming altogether!

    Are you ready to speak up with purpose and positively impact a team to help at-risk adolescents BUILD BETTER FUTURES? We’re looking for you!

    The Director of Clinical Services is a key member of the Abraxas Academy leadership team who supervises a multidisciplinary team to ensure that in-services programming occurs on a regular basis.

    As the Director, you will be empowered to develop and manage the clinical operation through creation and implementation of clinical programming and supervision of clinical staff. This position provides on-site leadership and daily direction for the clinical team to ensure the highest quality of client care in a culturally sensitive and advanced fashion.

    Salary Range: $88,000 - $100,000 Annually

    Sign On Bonus: $8,000 (Ask for Details)

    Job Type: Full-time

    Shift: Monday – Friday

    Must have valid licensure in PA as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW) or higher-level credential that enables the candidate to provide licensing supervision.

    The Director must possess knowledge of dual diagnosis/chemical dependency/mental health clients; age-specific client issues, limit setting and behavior management, crisis prevention and intervention techniques; knowledge and comprehension of regulatory agency standards (DDAP, DPW, CMS, Joint Commission, etc.); staff development procedures and requirements; ability to communicate orally, telephonically, and in writing; working knowledge of computer systems and various software. Must possess good interpersonal skills and the ability to be a team player. Good documentation, organization and time management skills are necessary. Must be effective in decision-making and problem solving.


    Who We Are:

    Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.

    Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.


    Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.

    • Medical & Dental & Vision Insurance
    • Flexible Spending Accounts
    • Basic Life & Short-Term Disability Insurance
    • 403(b) Savings Plan
    • Life Assistance Program (LAP)
    • Tuition Assistance Program
    • Paid Time Off (PTO) * Paid Holidays * Paid Training
    • Advancement Opportunities

    Director, Clinical Services

    Job Duties Include:

    • Devising strategies and plans for the clinical department according to company standards for excellent service and growth.
    • Planning and overseeing all patient care or administrative operations and programs.
    • Develops and oversees facility operational policies and procedures in accordance with appropriate standards, rules, regulations, to ensure regulatory compliance.
    • Coordinates interfacing of clinical services with educational, medical, community services, family services, and the training department
    • Prepares appropriate reports and correspondence of all treatment services in a timely manner to ensure regulatory compliance and in accordance with applicable standards of care.
    • Assesses and monitors service resource utilization and assists with performance improvement process.
    • Ensures that programming and services are appropriate to meet the needs of the clients of the facility.

    Minimum Requirements:

    • Master’s Degree or above from an accredited college with a major in medicine, chemical dependency, psychology, social work, counseling, nursing (with a specialty in nursing/health administration, nursing/counseling education or a clinical specialty in the human services), public administration, or other related field and 3 years of experience in a human service agency, which includes supervision of others, direct service and program planning.
    • Must have current licensure in PA as a Licensed Professional Counselor (LPC) or higher-level credential.
    • At least twenty-one (21) years of age
    • Valid PA Driver's License

    Why Should You Consider Abraxas?

    • At Abraxas, we celebrate the richness of our diverse employees and the communities we serve. We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
    • As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
    • As a provider of trauma-informed care, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
    • Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
    • At Abraxas, everything we do centers around people. That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness. Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
    • If you want to have a positive impact in the lives of others, come join us!

    Equal Opportunity Employer

    Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others. Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree. If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you.

    Join Us in Building Better Futures!

    Thank you for your interest in a rewarding career at Abraxas Youth & Family Services. We hope you consider applying for employment with us!

    If you have any questions, you can contact us by email at recruiting@jobsatabraxas.org

  • 3 Days Ago

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Assistant Director, Dietary Services
  • Garden Healthcare
  • Pottstown, PA FULL_TIME
  • Manatawny Manor is looking for an Assistant Director, Dietary Services to assist with the day-to-day food service operations, manage and lead a team of associates, and provide excellent customer servi...
  • 15 Days Ago

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Social Services Director
  • Laureldale Nursing & Rehab
  • Laureldale, PA FULL_TIME
  • Social Services Director Position Open at Laureldale Nursing & Rehab! Apply Today & Join our Fabulous Team! Join our team as Director of Social Services and foster an environment within the nursing ce...
  • 20 Days Ago

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Social Services Director
  • Manatawny SNF
  • Pottstown, PA FULL_TIME
  • :Provide Social Services to FacilityResponsibilities:Provide Social Services to FacilityRequirements/Qualifications:Provide Social Services to FacilityBenefits/Perks:MedicalDentalVisionLife InsuranceR...
  • 2 Days Ago

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Environmental Services Director
  • People Powered
  • Reading, PA FULL_TIME
  • Fairlane gardens Nursing and Rehab is seeking a Environmental Services Director for our skilled nursing facility in Reading, PA. The Environmental Services Director will plan, organize, develop, and d...
  • 4 Days Ago

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Social Services Director
  • Elm Management
  • Shenandoah, PA FULL_TIME
  • Immediately hiring! Social Services Director Generous PTO package as soon as you start! Competitive pay rates and exceptional health, dental, vision insurance! Family friendly work environment Support...
  • 6 Days Ago

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0 Member Services Director jobs found in Reading, PA area

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Insights Director
  • SPHERIX GLOBAL INSIGHTS US INC
  • Exton, PA
  • Job Description Job Description Job Description – Insights Director Overview The primary role of the Insights Director i...
  • 4/23/2024 12:00:00 AM

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Director of Operations
  • Subbio Center for Plastic Surgery
  • Newtown Square, PA
  • Job Description Job Description The Director of Operations takes a leadership role in directing in the day-to-day functi...
  • 4/21/2024 12:00:00 AM

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Executive Director
  • Main Line School Night
  • Wayne, PA
  • Reporting to the Chair of the MLSN Board of Directors, the Executive Director is responsible for the successful leadersh...
  • 4/20/2024 12:00:00 AM

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Library Director
  • Womelsdorf Community Library
  • Womelsdorf, PA
  • Job Description Job Description Job Purpose Administers the library within the framework of the library’s vision and mis...
  • 4/20/2024 12:00:00 AM

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Executive Director
  • YMCA
  • Kennett Square, PA
  • This is a great opportunity for someone looking to work in a dynamic and growing association! Job Description The Execut...
  • 4/20/2024 12:00:00 AM

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Catering Director
  • Aramark
  • Reading, PA
  • About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our ...
  • 4/16/2024 12:00:00 AM

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Associate Director, Study Management
  • CSL Behring
  • King of Prussia, PA
  • The Opportunity: The Clinical Trial Supply (CTS) Asset/Program Lead (Associate Director) is an experienced clinical supp...
  • 4/9/2024 12:00:00 AM

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Senior Director, Immunology TA
  • CSL Behring
  • King of Prussia, PA
  • CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around t...
  • 3/25/2024 12:00:00 AM

Reading (/ˈrɛdɪŋ/ RED-ing; Pennsylvania German: Reddin) is a city in and the county seat of Berks County, Pennsylvania, United States. With a population of 87,575, it is the fifth-largest city in Pennsylvania. Located in the southeastern part of the state, it is the principal city of the Greater Reading Area, and is furthermore included in the Philadelphia-Reading-Camden PA-NJ-DE-MD Combined Statistical Area. The city, which is approximately halfway between the state's most populous city, Philadelphia, and the state capital, Harrisburg (as well as about halfway between Allentown and Lancaster)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$131,912 to $180,853
Reading, Pennsylvania area prices
were up 1.5% from a year ago

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