Member Services Director jobs in Richmond, KY

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Social Services Director
  • Topaz Fiscal Services
  • Richmond, KY FULL_TIME
  • POSITION PURPOSE:

    Assist the Social Services Director/Coordinator in identifying and providing for each resident's social, emotional and psychological needs, and the continuing development of the resident's full potential.

    ESSENTIAL FUNCTIONS OF POSITION:

    • Assist in collecting social history data and in the development of a comprehensive discharge plan, including the MOS and Care Plan for new admits, as directed by the Social Services Director.

    • Orient and assist new residents in adjusting to the facility. Assist residents and families with adjustment to changes, including room changes.

    • Assist families with the engraving and/or marking of resident's personal items.

    • Review resident's rights with residents and staff and attend to various personal needs of the residents.

    • Assist in facilitating family group meetings.

    • Document progress notes , which relate to each resident's care plan when necessary and within policy timeframe.

    • Participates in departmental budget planning and supplies monthly report to Administrator.

    • Perform additional duties as assigned.

    EDUCATION/ REQUIREMENTS:

    Must possess as a minimum, a associate's degree in Social Work or a associate's degree in a human services plus a minimum of two years experience in a supervisory capacity in a long term care; or equivalent combination of education and experience. Highest level of professionalism with the ability to maintain confidentiality. Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Must possess any certifications/licenses required by state regulations.

  • 6 Days Ago

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Director of Food Services
  • Trilogy Health Services
  • Winchester, KY FULL_TIME
  • What You Can Expect:Job Description SummaryDirects the overall operation of the Food Services Department in accordance with current federal, state, and local standards, guidelines,and regulations. Ens...
  • 28 Days Ago

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Dining Services Director
  • Morning Pointe
  • Danville, KY FULL_TIME
  • DINING SERVICES DIRECTORDo you have a passion for great meals, excellent service, and genuine care? Then we want you! Morning Pointe Senior living is an award-winning organization seeking to expand ou...
  • 15 Days Ago

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Director of Emergency Services
  • Bluegrass Community Hospital
  • Versailles, KY FULL_TIME
  • About UsLifepoint Health’s Central Kentucky market is comprised of four acute care, community-based hospitals, with over 50 outpatient clinics that provide comprehensive healthcare in the Bluegrass re...
  • 3 Days Ago

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Director of Culinary Services
  • Preston Greens Senior Living
  • Lexington, KY FULL_TIME
  • TerraBella Senior Living is the proud operator of more than 36 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. Ter...
  • 5 Days Ago

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Social Services Director
  • ClearView Healthcare Management
  • Jamestown, KY FULL_TIME
  • Position Type: Social Services Director! The Social Services Director must have a BSW or MSW in Social Work or a related field. While we prefer a candidate to have experience in long term care, a pass...
  • 7 Days Ago

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0 Member Services Director jobs found in Richmond, KY area

Richmond is a home rule-class city in and the county seat of Madison County, Kentucky, United States. It is named after Richmond, Virginia, and is the home of Eastern Kentucky University. The population was 33,533 in 2015. Richmond is the third-largest city in the Bluegrass region (after Louisville and Lexington) and the state's sixth-largest city. Richmond serves as the center for work and shopping for south-central Kentucky. Richmond is the principal city of the Richmond–Berea Micropolitan Statistical Area, which includes all of Madison and Rockcastle counties. Richmond is located in Madison...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$122,101 to $167,402
Richmond, Kentucky area prices
were up 1.2% from a year ago

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Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
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Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
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Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020