Member Services Director jobs in South Jordan, UT

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Member Services Director jobs

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Commercial Director
  • Savage Services
  • Midvale, UT FULL_TIME
  • Our company was founded on processing and transporting materials for our Customers. We understand and respect our Team Members as the lifeblood of what we do. Team Members are encouraged to find a better way and are enabled to “do things they never dreamed possible”.
    Savage is seeking a Commercial Director to support our Industrial Facility Group as we strive to grow and retain our business. In this newly created role, the successful candidate will lead efforts to grow through organic expansion, elevating our business at current operations, and strengthening and deepening our customer relationships, particularly in our Sulphur-related businesses.
    These are just a few of the benefits you can expect from working with Savage:
    • A culture that appreciates Team Members
    • Opportunity for growth
    • Paid Time Off (“PTO”) and Paid Holidays
    • Profit Sharing and Annual Bonus Potential
    • Excellent benefits including medical, dental, vision, life, disability, 401(k)
    • A commitment to helping our Team Members do things that they never dreamed possible.
    What You Will Be Doing:
    The Commercial Director will bring a combined technical knowledge of industrial commodities with strong business development and marketing skills, and will:
    • Drive increased profitability by effectively managing all available resources and drawing on his/her proven commercial experience.
    • Understand relevant supply chains and how to extract opportunities for further integration, consolidation and customer value creation.
    • Develop and strengthen relationships with existing customers.
    • Lead and support commercial opportunities to improve and drive growth of our operations and services.
    • Prepare and submit proposals to current and potential customers.
    • Negotiate rate and contract renewals.
    • Prepare targeted market and commodity strategies in conjunction with senior leaders.
    • Communicate and sell our transportation, material handling, and logistics services through customer visits to both former and potential new accounts.
    • Support the development of existing and potential assets through the negotiation of complex commercial proposals with relevant customers, and transportation partners (i.e., rail, trucking, terminals, marine, etc.).
    • Perform business analysis to enhance and improve commercial structures of existing businesses.
    • Perform market, industry, and customer research to be used in organic and acquisitive efforts.
    • Drive commercial analysis, and insights and provide recommendations to leadership.
    • Collaborate on customer plans and manage customer relationships.
    • Support the annual business plan and budget preparation process.
    • Listen to and understand customer needs/problems and convert them into viable opportunities.
    • Network and bring an established network of contacts to aid in business growth.
    • Attend industry-related conferences and other industry functions to maintain customer relationships and improve networking.
    • Work and collaborate with operations regularly to ensure our commercial efforts are in alignment with operations.
    What You Need To Be Successful:
    • Have solid commercial or business development experience in one or more of the following industries: logistics and transportation, railroads, oil refining, dry/liquid bulk commodities, ports and terminals, chemical plants, aggregates, etc.
    • Ability to demonstrate a proficiency and understanding of industrial markets and related supply chains.
    • Have a current network of industry contacts and continually build on that network.
    • High business acumen, highly analytical, and experience finding, synthesizing, and presenting information.
    • Be results-driven, self-motivated, creative, and strategic, and able to manage time effectively.
    • Be able to identify market or customer-specific supply chain needs and create solutions that result in business opportunities for Savage.
    • Be passionate about the work and success of the company, Team Members, and customers.
    • Always demonstrate a sense of ownership and urgency.
    • Have excellent planning and organizational skills with the ability to prioritize and carry critical projects to completion.
    • Have strong communication and presentation skills both in an internal company setting and in a customer setting.
    Preferred Education/Experience:
    • Bachelor’s degree in a business-related field (MBA preferred).
    • Eight (8) or more years of related work experience.
    • Experience working in a commercial/business development role in or as a supplier to refineries, terminals, chemical plants, and other industrial facilities.
    Physical Requirements:
    • Work is in a professional office environment but will require frequent in-person interactions at industrial port facilities.
    • Must have the ability and willingness to perform the essential physical functions of the position.
    • Requires regular travel, with heavier traffic cycles during busier times. (Principal travel in USA with potential occasional travel to other locations in North America (Canada / Mexico).
    #IND1

    Additional Information:
    The complete job description is available upon request
    Savage has been designated as a Military Friendly Employer.
    Savage has been recognized as a Top Company for Women to Work For in Transportation by the Women in Trucking Association
    Savage is an Equal Opportunity Employer and maintains a drug free workplace.
    California Residents: Job Applicant Privacy Notice
    For more information or questions about opportunities at Savage, please contact our Talent Acquisition Team.
  • 29 Days Ago
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Director, Settlement Services
  • Merrick Bank
  • South Jordan, UT FULL_TIME
  • The Director, Settlement Services supports the overall settlement lending activities of Merrick Bank Corporation (the “Bank”) by assisting in the design and implementation of new settlement products, ...
  • 16 Days Ago
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Director of Advisory Services
  • Maetz Consulting, LLC
  • Salt Lake, UT FULL_TIME
  • I'm recruiting for a growing financial services firm client who has an immediate need for a full-time Director of Advisory Service and Support. This role would be based out of their Bountiful, UT offi...
  • Just Posted
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E
Director of Environmental Services
  • Electrical Consultants, Inc.
  • Woods Cross, UT FULL_TIME
  • Electrical Consultants, Inc. (ECI) is seeking a national Director to lead our Environmental Services Practice. This is an exciting and challenging opportunity in the field of environmental services, w...
  • 5 Days Ago
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Asst. Director of Clinical Services
  • Brighton Hospice
  • Sandy, UT OTHER
  • Job Details Job Location: Indianapolis, IN - Indianapolis, IN Position Type: Full-Time Salary Range: Undisclosed Job Shift: Day Job Category: Health Care DescriptionTOP WORKPLACE OF 2023 Brighton Hosp...
  • 12 Days Ago
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M
Director (Projects), Settlement Services
  • Merrick Bank
  • South Jordan, UT FULL_TIME
  • The Director, Settlement Services supports the overall settlement lending activities of Merrick Bank Corporation (the “Bank”) by assisting in the design and implementation of new settlement products, ...
  • 12 Days Ago
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0 Member Services Director jobs found in South Jordan, UT area

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Director of Development
  • Hire Integrated
  • Sandy, UT
  • ABOUT LARRY H. MILLER REAL ESTATE (LHMRE) LHMRE, a visionary real estate firm dedicated to impactful projects across the...
  • 4/23/2024 12:00:00 AM
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U
Director, Administration
  • University Of Utah
  • Salt Lake City, UT
  • Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City an...
  • 4/23/2024 12:00:00 AM
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Executive Director
  • Professional Recruiters
  • Salt Lake City, UT
  • Job Description Job Description Executive Director, UT SUMMARY: Responsible for all client operations in the assigned CL...
  • 4/23/2024 12:00:00 AM
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DIRECTOR OF INCOME
  • Balance Of Nature Inc.
  • Salt Lake City, UT
  • Balance of Nature is a whole food supplement company thats changing the world, one life at a time.Located in Hurricane, ...
  • 4/23/2024 12:00:00 AM
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H
Director of Development
  • Hire Integrated
  • Sandy, UT
  • ABOUT LARRY H. MILLER REAL ESTATE (LHMRE) LHMRE, a visionary real estate firm dedicated to impactful projects across the...
  • 4/22/2024 12:00:00 AM
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T
Program Director
  • The Little Gym of Salt Lake City
  • Salt Lake City, UT
  • Job Description Job Description Life’s too short to not work someplace awesome! If you have tons of energy, love kids an...
  • 4/22/2024 12:00:00 AM
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Director
  • Merrick Bank
  • South Jordan, UT
  • Job Description Job Description Merrick Bank employees share in our mission to delight our customers and empower underse...
  • 4/20/2024 12:00:00 AM
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M
Division Laboratory Director
  • MountainStar Healthcare
  • Salt Lake City, UT
  • Description This position is incentive eligible. Introduction Do you have the career opportunities as a Division Laborat...
  • 4/20/2024 12:00:00 AM
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About South Jordan, Utah

According to the United States Census Bureau, the city has a total area of 22.1 square miles (57 km2), of which, 0.08 square miles (0.21 km2), 0.34 percent, is water. South Jordan is located in the southwestern portion of the Salt Lake Valley. The city lies between the Oquirrh Mountains to the west, West Jordan to the north, the Jordan River and Sandy to the east, Draper to the southeast, Riverton to the south, and Herriman to the southwest. The relative flatness of South Jordan is due to lacustrine sediments of a pleistocene lake called Lake Bonneville. Lake Bonneville existed from 75,000 t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$128,067 to $175,582
South Jordan, Utah area prices
were up 2.3% from a year ago
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What does a Member Services Director do?

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Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020