Member Services Director jobs in Spokane, WA

Description

Primary Scheduled Hours: Full time 80 hours - Exempt 

Job Summary:

Actively involved, at the executive level, in the leadership of the organization. Organizes and administers areas of Resident Care Services to attain the facility's objectives established by the Governing Body. Manages nursing services on a 24-hour basis for a group of clinical services. Plans and supervises patient care, manages nursing and support personnel assuring that appropriate continuing education is maintained, and resolves emergency and problem situations. Responsibility typically includes developing or contributing to annual operating budget and monitoring expenses within prescribed parameters.

Who are we?

• Newport Hospital and Health Services is located in Newport, WA on the Washington-Idaho border. We are an independent rural healthcare provider.
• Newport Hospital and Health Services consists of:
  • 24 bed Rural Community Hospital - Trauma Level IV
  • 15 providers Rural Health Clinic
  • 72 bed, high level care, Advanced Assisted Living Facility
  • 42 apartment; low-moderate care level Assisted Living Facility
  • Pharmacy/Retail Pharmacy

Education Background and Experience

Professional Requirements

• Maintain regulatory requirements.
• Report to work on time and as scheduled; complete work within designated timelines.
• Demonstrates the ability to adhere to the mission, ethics and goals of the District.
• Demonstrates the ability to communicate with patients, guests and staff in a courteous, respectful and helpful manner.

Essential Job Functions

• Implements standards of nursing practice reviewing and revising as necessary to reflect changes in nursing practice and resident population.
• Responsible for the provision of nursing services 24 hours a day, seven (7) days a week.
• Addresses and supports cultural practices as long as such practices do not harm others or interfere with the planned course of medical therapy.
• Ensures clear, concise and current written policies and procedures are available to assist the staff and minimize risk factors.
• Recommends modifications, additions or deletions to nursing staffing plans to ensure reasonable hours and acceptable working conditions to provide optimal resident care coverage.
• Initiates and participates in problem solving, policy forming conferences for resident care services. Maintains close coordination with all departments to insure continuity and collaboration of services.
• Performs all aspects of resident care in an environment that optimizes resident safety and reduces the likelihood of medical/health care errors.
• Participates with the Governing Body, Administrator, Medical Director and clinical leaders in the facility's decision-making process:
• Plans and recommends to Administrator new facilities or equipment or modifications thereto needed to provide resident care.

Successful candidates typically begin between the beginning and midpoint of the compensation range ($96,437.96 - $122,149.46/ annually) dependent on qualifications/experience and receive compensation increment increases annually.

Qualified employees of Newport Hospital & Health Services are offered the following benefits:

• We offer competitive wages.
• Comprehensive benefit package including:
  • Medical
  • Dental
  • Vision
  • Retirement with a 6% dollar for dollar employer match
  • Long Term Disability
  • AFLAC
  • Flexible Spending Account
• We provide a complimentary gym membership
• We offer various tuition assistance programs
• We give back to our community snack bags for local schools and assist with Meals on Wheels for our elderly.
• We work where we play - Three major ski resorts are located within one hour of Newport, numerous lakes, rivers, and hiking trails. Truly an abundance of outdoor recreation.
  • https://pocedc.org/
  • https://newporthospitalandhealth.org/gallery/
• All employees are given the opportunity to learn and advance within the organization.
• We offer strong family-like support system
• Collaboration and team building is supported and developed using teaching and practice of the 7 Habits of Highly Effective People.

Newport Hospital & Health Services (NHHS)is committed to a diverse and inclusive workplace. NHHS is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

NHHS employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

NHHS is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resources at 509-447-6320.

Qualifications