Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
POSITION DESCRIPTION
Responsible for the following rehabilitation services: Rehabilitation, Acute Therapy including Physical Therapy, Occupational Therapy and Speech Therapy. With the direction from the VP of Rehabilitation Services, the position will oversee, direct and coordinate operational activities and programs associated with the day-to-day operations of the Rehabilitation Services through the delivery of cost effective and quality services. Expected to exercise management responsibility over the areas ensuring efficient services that are designed to meet the needs of patients, physicians, clinical partners and staff.
QUALIFICATIONS
RESPONSIBILITIES.
• Mentors and trains new Director of Rehab (DOR’s) to assure consistency of quality rehab services across the region. • Responsible for providing adequate coverage of therapy services in all facilities in the region.
Links Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Clear All
0 Member Services Director jobs found in Stockton, CA area