Member Services Director jobs in Towson, MD

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Member Benefits Specialist (MBS)
  • Association Member Benefits Advisors
  • Ellicott, MD FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, and state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    • Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you.

    Your Day To Day

    • Since we generate the leads (at no cost), you spend your time where your passion is — meeting with prospective clients over Zoom.
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future.
    • The role will make 50 calls per day to members and policyholders to engage on additional benefit opportunities and handle inbound call volume as needed.
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries.
    • This is a virtual but full-time role (most Specialists work from 8 am to 5 pm EST).
    • We are seeking a licensed Life & Health Agent in the Eastern Time Zone to facilitate relationships with our clients in North Carolina and Florida. This role may require travel (less than 10%) during the year to attend chapter meetings of our Associations in those respective states.
    • All technology needed for the role will be provided to you.

    We Encourage You To Apply If You Have

    • Life and Health Insurance (any resident state, we will pay for any non-res states you will need)
    • Must live in Eastern Time Zone, but this is a remote/virtual role
    • An expert in Long Term Care solutions (5 years) to serve as a team SME
    • Strong phone presence and experience with making high-volume calls per day
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Able to navigate efficiently within a variety of technology platforms
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do.

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within.

    Other Details of the Job

    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-JR1
  • 1 Month Ago

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Director
  • Child Care Services
  • Perry, MD FULL_TIME
  • Large Child Care Center currently seeking a full time Director. Familiarity in EXCELS and Accreditation a plus. At least 5 years experience in child care necessary. Four year degree in Early Childhood...
  • 29 Days Ago

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Deputy Director of Procurement Services
  • State of Maryland - DPSCS OSEC Administrative Services
  • Baltimore, MD FULL_TIME
  • Introduction �'Together, we are building a stronger Maryland.' -��Governor Wes Moore Do you want to lead a dynamic, innovative team? Join one of the State of Maryland’s largest agencies, the Maryland ...
  • 11 Days Ago

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DIRECTOR - IMAGING SERVICES
  • IMAGING SERVICES in Baltimore, MD - LifeBridge Health
  • Baltimore, MD FULL_TIME
  • Summary POSITION SUMMARY: The Director of Imaging Services oversees the Imaging Department at Sinai Hospital of Baltimore. Plans, organizes, directs and controls the activities and services of the Ima...
  • 17 Days Ago

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Director of Social Services
  • Hill Valley Healthcare
  • Middle River, MD FULL_TIME
  • SIGN ON BONUS of $7500 Join Us as a Director of Social Services - LSW Required Empower, Care, and Make a Difference! Are you a compassionate advocate for individuals and their families? If you're pass...
  • 10 Days Ago

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DIRECTOR - IMAGING SERVICES
  • LifeBridge Health
  • Baltimore, MD FULL_TIME
  • POSITION SUMMARY: The Director of Imaging Services oversees the Imaging Department at Sinai Hospital of Baltimore. Plans, organizes, directs and controls the activities and services of the Imaging dep...
  • 10 Days Ago

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0 Member Services Director jobs found in Towson, MD area

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Clinic Director
  • ATI Physical Therapy
  • Cockeysville, MD
  • Overview: Stronger Together: ATI is the largest outpatient orthopedic physical therapy company under one brand, growing ...
  • 4/19/2024 12:00:00 AM

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Clinic Director
  • ATI Physical Therapy
  • Catonsville, MD
  • Overview: Stronger Together: ATI is the largest outpatient orthopedic physical therapy company under one brand, growing ...
  • 4/19/2024 12:00:00 AM

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Clinic Director
  • ATI Physical Therapy
  • Burtonsville, MD
  • Overview: Stronger Together: ATI is the largest outpatient orthopedic physical therapy company under one brand, growing ...
  • 4/19/2024 12:00:00 AM

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Technical Director/Director
  • Cgtn America
  • Washington, DC
  • CGTN is hiring a Technical Director/Director to join our team in Washington D.C. The successful candidate will work well...
  • 4/16/2024 12:00:00 AM

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Director Of Operations
  • Chimes
  • Baltimore, MD
  • Shift: 8:00 am - 5:00pm Job Summary: Responsible for overseeing the organizational operations (including Near Term, Shor...
  • 4/16/2024 12:00:00 AM

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Housekeeping Director
  • FutureCare
  • Baltimore, MD
  • Overview: At FutureCare our Director of Housekeeping is responsible for ensuring the operation of the housekeeping team ...
  • 4/16/2024 12:00:00 AM

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Director of Sales
  • Sunrise Senior Living
  • Montgomery Village, MD
  • Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
  • 4/12/2024 12:00:00 AM

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Nursing Director
  • Sunrise Senior Living
  • Silver Spring, MD
  • Overview The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to ...
  • 4/2/2024 12:00:00 AM

Towson is located at 39°23′35″N 76°36′34″W / 39.39306°N 76.60944°W / 39.39306; -76.60944 (39.392980, −76.609562). According to the United States Census Bureau, the CDP has a total area of 14.2 square miles (37 km2), of which, 14.0 square miles (36 km2) is land and 0.2 square miles (0.52 km2) (1.06%) is water. The community is located immediately north of Baltimore City, inside the Beltway (I-695), east of I-83 and along York Road. Its census boundaries include Pikesville to the west, Lutherville and Hampton to the north, Parkville to the east, and Baltimore to the south. Major neighborhoods...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$136,287 to $186,851
Towson, Maryland area prices
were up 1.5% from a year ago

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