Member Services Director jobs in Tupelo, MS

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Social Services
  • Consulate Health Care
  • Winona, MS FULL_TIME
  • Looking for qualified Directors of Social Services to join our team!


    We are searching for a Director of Social Services to join our community that is resident and family focused, a team builder, and excited about the opportunity to assist in building a facility culture. The primary purpose of your job position is to be responsible for providing services to respond to the emotional needs of the residents and their families. You will also assist with resident admissions and the referral process.


    If you are team-oriented, driven, and excited about the opportunity to care for our residents, then we have the perfect opportunity for you!

    Interested?

    Perks and Benefits


    • Pay rate: Competitive pay, along with holiday pay and paid time off (PTO) program.
    • Innovative Purchasing Program: We offer a purchasing program that allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.
    • Access to online learning 24/7: Our Learning Management System offers over 1,500 courses for senior care, health and human services industry. Use it for free to help satisfy your personal and leadership development. Data base includes, MS Office and Leadership/Supervisory content. Available via computer or mobile, and many courses are offered in alternative languages.
    • Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
    • Employee Assistance Fund: You are always there for others. Let us be there for you. In unexpected catastrophic situations you can confidentially apply for help.

    Major Responsibilities

    • Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Executive Director/LNHA.
    • Implement policies and procedures for the identification of medically related social and emotional needs of the resident.
    • Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
    • Participate in discharge planning; development and implementation of social care plans; and resident assessments.
    • Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
    • Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Executive Director/LNHA.
    • Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service.
    • Conduct and document a social services evaluation, including identification of resident problems/needs.
    • Maintain communications with caseworkers.
    • Provide social work consultation to residents, families, and staff, as required.
    • Provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.

    Minimum Qualifications

    • Minimum of one (1) year experience.
    • Demonstrated ability to assess resident needs, develop, and implement a plan of care and coordinate the discharge planning process.
    • Must possess knowledge of accreditation standard and compliance requirements.
    • You must be qualified, compassionate, and dedicated to a job well done.

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


  • 20 Days Ago

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Director of Clinical Services
  • Oceans Healthcare
  • Tupelo, MS FULL_TIME
  • At Oceans Behavioral Hospital of Tupelo, healing is our focus. We are passionate about helping adolescents and adults manage the challenges associated with anxiety, depression and other mental health ...
  • 22 Days Ago

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Director of Environmental Services
  • Crothall Healthcare
  • Meridian, MS FULL_TIME
  • As a Director of Environmental Services, you will play a key part in patient satisfaction and achieving the operational goals of the Housekeeping Department. You will coordinate the tasks of the Assis...
  • 14 Days Ago

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Director of Social Services
  • Winona Manor Health Care and Rehabilitation Center
  • Winona, MS FULL_TIME
  • Looking for qualified Directors of Social Services to join our team! We are searching for a Director of Social Services to join our community that is resident and family focused, a team builder, and e...
  • 15 Days Ago

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Director of Environmental Services
  • Compass Group
  • Meridian, MS FULL_TIME
  • Crothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall s...
  • 1 Month Ago

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Director of Environmental Services
  • Compass Group USA
  • Meridian, MS FULL_TIME
  • Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the To...
  • 27 Days Ago

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0 Member Services Director jobs found in Tupelo, MS area

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Director, ECommerce Fulfillment
  • Ashley Furniture Industries
  • Ecru, MS
  • Build Your Career with Ashley Grow your career on a team that strives to enhance the employee experience at all levels. ...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • Compass Canada
  • Sherman, MS
  • A company seeks a Director or Operations:The Director of Operations will lead the operation and people responsible for a...
  • 4/24/2024 12:00:00 AM

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Program and Management Analyst
  • Army Cecom
  • Tupelo, MS
  • Job SummaryPlease limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be revie...
  • 4/24/2024 12:00:00 AM

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Restaurant Manager
  • Darden Restaurants Inc.
  • Tupelo, MS
  • Restaurant Manager 3242 North Gloster Street, Tupelo MS 38804-0943 ***Our Winning Family Starts With You!*** Check out t...
  • 4/24/2024 12:00:00 AM

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Director, ECommerce Fulfillment
  • Ashley Furniture Industries
  • Ecru, MS
  • Build Your Career with Ashley Grow your career on a team that strives to enhance the employee experience at all levels. ...
  • 4/23/2024 12:00:00 AM

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Custodian
  • Tupelo Public School District
  • Tupelo, MS
  • Classified - Classified Positions - Custodian Job Number 4600294802 Start Date Open Date Closing Date Revised 09.21 FLSA...
  • 4/23/2024 12:00:00 AM

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Data Entry Position (Effective July 1, 2024)
  • Tupelo Public School District
  • Tupelo, MS
  • Classified - Classified Positions - Data Entry Job Number 4600297159 Start Date Open Date 04/19/2024 Closing Date FLSA S...
  • 4/22/2024 12:00:00 AM

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Special Education Teacher (2024 - 2025 School Year)
  • Tupelo Public School District
  • Tupelo, MS
  • Certified - Qualified (hold certificate) - Special Education Job Number 4600297087 Start Date Open Date 04/18/2024 Closi...
  • 4/21/2024 12:00:00 AM

Tupelo /ˈtuːpəloʊ/ is a city in, and the county seat of, Lee County, Mississippi, United States. With an estimated population of 38,114 in 2017, Tupelo is the seventh-largest city in Mississippi and is considered a commercial, industrial, and cultural hub of North Mississippi. Tupelo was incorporated in 1867, although the area had earlier been settled as "Gum Pond" along the Mobile and Ohio Railroad. On February 7, 1934, Tupelo became the first city to receive power from the Tennessee Valley Authority thus giving it the nickname "The First TVA City." Much of the city was devastated by a maj...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$111,893 to $153,407
Tupelo, Mississippi area prices
were up 1.2% from a year ago

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