Member Services Director jobs in West Haven, CT

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Assistant Director of Nursing Services
  • Apple Rehab West Haven
  • West Haven, CT FULL_TIME
  • Apple Rehab West Haven is a 90 bed facility at 308 Savin Ave. in West Haven. Apple Rehab West Haven has a large community following where we have many returning residents who appreciate the care they are given and the family atmosphere they experience here with our long standing staff of many years. We see ourselves as a team for the good of our residents. We have a talented Therapy department which also draws resident from our community. Join us and be part of our team.


    Apple Rehab is a family owned and operated company that treats residents and staff like family too. Our expert team of senior management is located at our home office, right in Avon, CT, ensuring superior care from a local company. Our leadership is not across the country, but rather in your backyard.

    Job Description:

    Assists the Director of Nursing Services (DNS) in planning, organizing, developing and directing the daily operations of the Nursing Services Department in accordance with current federal, state and local standards and regulations as directed by the DNS or Administrator. Represents the DNS at meetings and on committees as required. Ensures the highest quality care is given at all times in a safe, secure facility.

    With guidance of DNS, the Registered NurseAssistant Director of Nursing Services plans special studies and evaluations of specific nursing functions to improve efficiency and effectiveness. Assists in coordinating nursing services with all other resident services and other facility staff. Fosters and maintains inter-departmental communication and cooperation to ensure that issues are addressed correctly. The Registered NurseAssistant Director of Nursing participates in a quality assurance process as well as in DPH surveys and inspections and assists with actions to correct deficiencies. In the absence of the DNS, assumes overall responsibility of the DNS position. Acts as a Nursing Supervisor as required.

    The Registered Nurse Assistant Director of Nursing Services ensures accurate completion of A&I reports and investigations in accordance with policies. Tracks incident trends, performs root cause analysis and develops interventions for accident prevention. Assists with performance evaluation of nursing department staff as needed.

    Minimum Qualifications:

    • Current unencumbered RN license in state of CT
    • Previous experience in long term care
    • Previous experience in a supervisory capacity

    Preferred Qualifications:

    • Previous ADNS or DNS experience in a skilled nursing facility.

    Apple Rehab offers an attractive benefit package for employees of 30 hours or greater that includes the following:

    • Scholarships and career growth opportunities
    • 4 Weeks Paid Time Off
    • 7 Paid Holidays
    • Health Insurance Benefits
    • Short & Long Term Disability
    • Call-a-Doc / 24-7 MD telephone service
    • Employee Assistance Program
    • Life Insurance
    • 401K Retirement Program
    • Longevity Credit

    IND123

  • 16 Days Ago

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Director of Day Services
  • SARAH Inc
  • North Haven, CT FULL_TIME
  • DescriptionSARAH Inc. is a person-centered agency serving all individuals with intellectual and/or developmental delays. We provide in-home, day support, transitional, and employment services to adult...
  • 17 Days Ago

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Resident Services Director RN
  • Maplewood at Orange LLC
  • Orange, CT FULL_TIME
  • Resident Services Director RN Want to know what makes our employees eager to go to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each emp...
  • Just Posted

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Resident Services Director RN
  • Maplewood Senior Living
  • Orange, CT FULL_TIME
  • Resident Services Director RN Want to know what makes our employees eager to go to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each emp...
  • Just Posted

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RN Director of Nursing Services
  • Apple Rehab
  • Guilford, CT FULL_TIME
  • Apple Rehab Guilford a 86 bed skilled nursing and rehabilitation center located in scenic Guilford on waterfront property along the East River. In our small and comfortable home, residents enjoy water...
  • 4 Days Ago

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Director, Planetree Program And Services
  • Griffin Hospital
  • Derby, CT FULL_TIME
  • MAIN FUNCTION: Responsible for promoting and integrating the Planetree philosophy of patient-centered care and service excellence throughout Griffin Hospital. Coordinates and supports the delivery of ...
  • 4 Days Ago

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0 Member Services Director jobs found in West Haven, CT area

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Area Director
  • Brinks
  • New Britain, CT
  • The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors tha...
  • 4/25/2024 12:00:00 AM

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Social Director
  • Senior Living Communities
  • North Branford, CT
  • Find your new career with a team that makes a difference in senior’s lives. Come see why Evergreen Woods is certified as...
  • 4/24/2024 12:00:00 AM

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Resident Services Director RN
  • Maplewood at Orange LLC
  • Orange, CT
  • Resident Services Director RN Want to know what makes our employees eager to go to work every day? The people we serve. ...
  • 4/22/2024 12:00:00 AM

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Director of Advancement
  • The Maritime Aquarium at Norwalk
  • Norwalk, CT
  • DIRECTOR OF ADVANCEMENT The Maritime Aquarium at Norwalk seeks a full time Director of Advancement. POSITION OVERVIEW Th...
  • 4/22/2024 12:00:00 AM

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Professional Director
  • HAVEN Connecticut (Health Assistance Intervention Assistance Network)
  • East Berlin, CT
  • Company Overview: HAVEN is a mission-driven, non-profit organization that provides confidential assistance to healthcare...
  • 4/22/2024 12:00:00 AM

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Program Director
  • Connecticut Renaissance
  • Bridgeport, CT
  • Job Description Job Description Summary: The Program Director of Community Release Program directly manages the Work Rel...
  • 4/21/2024 12:00:00 AM

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IT Director
  • Grayscale Investments
  • Stamford, CT
  • Grayscale Investments is the world's largest digital currency asset manager. Through its family of investment products, ...
  • 4/20/2024 12:00:00 AM

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Director of Sales
  • Sunrise Senior Living
  • Stamford, CT
  • Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
  • 4/19/2024 12:00:00 AM

West Haven is a city in New Haven County, Connecticut, United States. At the 2010 census, the population of the city was 55,564. According to the U.S. Census Bureau, the city has a total area of 11 square miles (28 km2), of which 10.75 square miles (27.8 km2) is land .2 square miles (0.52 km2), or 1.54%, is water. West Haven has 3.5 miles (5.6 km) of publicly accessible beaches, which is one-quarter of the publicly accessible beaches in Connecticut. The hilly Allingtown district of the city is home to the University of New Haven. West Haven is located in the south-central portion of Connecticu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$143,048 to $196,121
West Haven, Connecticut area prices
were up 1.7% from a year ago

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