Member Services Director jobs in Worcester, MA

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Child, Adolescent and Young Adult Services- Assistant Program Director
  • Open Sky Community Services
  • Worcester, MA FULL_TIME
  • Salary

    USD $75,000.00/Yr.

    Description and Responsibilities

    Open Sky offers a comprehensive range of mental health services for younger children and adolescents. By combining the use of evidence-based treatments with age-appropriate wraparound services we assist young children and adolescents in moving beyond their social-emotional, behavioral, or psychiatric challenges and return successfully to their homes, schools and the community. Services include residential youth group homes, flexible support services, and intensive home based therapeutic care. 

     

    The Assistant Program Director will provide overnight and ensure timely completion of screening and enrollment of individuals referred to CAYAS programs, identify and evaluate individuals risk issues, develop appropriate critical need interventions and oversee the completion, implementation and sign off of Treatment Plans and Treatment Plan reviews, as needed. They will also provide direct supervision to the Program Coordinator for In Home Based Therapeutic Care as well as the Program Coordinator and Clinician for Flexible Support Services.

     

    Other Key Responsibilities:

    • Provide clinical supervision (individual and/or group) to licensed clinical staff and other staff as assigned. 
    • Participate in and assist in overseeing the divisional risk management meetings.
    • Work collaboratively with all members of the care team to ensure efficient and effective treatment services, which maximize the success and satisfaction of individuals served.
    • Oversee scheduling of Psychiatric Consultations and monitor implementation of recommendations.
    • Provide direct clinical services to program individuals and families served, which will include individual and group therapy, as well as, in-home family treatment. as needed. 

    Qualifications

    Master’s Degree in Social Services required. Must be a Licensed Practitioner of the Healing Arts or become licensed within three months of hire date. Minimum of two years’ experience in human service management, previous experience working with youth and young adults with serious and persistent mental illness, required. Valid driver’s license and acceptable driving record required.

     

    Current Licensure

    APD Starting Salary (Yearly)

    Master’s Degree, no license (must obtain licensure within 3 months of hire)

    $70,000

    LMHC, LMFT, LICSW, LADCI, LCSW

    $75,000

    About Us

    At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

     

    Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

     

    At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

     

    As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

     

    Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

     

    Benefits of Working for Open Sky Include:

     

    • Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
    • Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
    • We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
    • Eligible employer for the Public Student Loan Forgiveness Program
    • Medical, Dental and Vision Insurance with Prescription Plan
    • 403b Retirement Plan with Employer Match
    • Life Insurance (100% Employer-Paid)
    • And more!

     

    Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled veteran status. 

  • 4 Days Ago

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Assistant Director of Nursing Services
  • SALMON Health and Retirement
  • Westborough, MA FULL_TIME
  • Beaumont Rehabilitation and Skilled Nursing Center at Westborough is seeking an Assistant Director of Nursing Services to work in cooperation with the Director of Nurses and the Clinical Services Dire...
  • 16 Days Ago

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Assistant Director, Counseling Services
  • Worcester Polytechnic Institute
  • Worcester, MA FULL_TIME
  • JOB TITLE Assistant Director, Counseling Services LOCATION Worcester DEPARTMENT NAME Student Development & Counseling DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY The As...
  • 20 Days Ago

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Director of Social Services
  • American Medical Associates
  • Leominster, MA FULL_TIME
  • Director of Social Services Responsibilities of the Director of Social Services-Nursing Home: Plans and directs a comprehensive social services program which provides support services for residents an...
  • 20 Days Ago

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Director of Nursing Services
  • CMR Recruiting
  • Fitchburg, MA FULL_TIME
  • Director of Nursing Services Compensation: $ 110,000- $ 130,000 a year Job Type: Full Time position Are you passionate about making a difference in others' lives? Do you pride yourself on your positiv...
  • 20 Days Ago

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Director of Nursing Services
  • Lanessa Extended Care
  • Webster, MA FULL_TIME
  • We are hiring a Director of Nursing Services to join our dynamic care team at Lanessa Extended Care in Webster! Working with our team and residents will give you purpose in your professional and perso...
  • Just Posted

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0 Member Services Director jobs found in Worcester, MA area

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Associate Director/Director, Toxicology
  • Keros Therapeutics
  • Lexington, MA
  • Job Summary You will play a critical role in ensuring the safety and efficacy of our pharmaceutical biologics. You'll le...
  • 4/24/2024 12:00:00 AM

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Associate Director/Director, Biomarkers
  • PepGen
  • Boston, MA
  • PepGen is looking for a highly motivated Associate Director or Director level Biomarker scientist who will contribute to...
  • 4/22/2024 12:00:00 AM

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Associate Director/Director, Biomarkers
  • Pepgen
  • Boston, MA
  • PepGen is looking for a highly motivated Associate Director or Director level Biomarker scientist who will contribute to...
  • 4/21/2024 12:00:00 AM

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MDS Director
  • Bear Mountain Health Care
  • Worcester, MA
  • If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your nex...
  • 4/20/2024 12:00:00 AM

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Activities Director
  • Sunrise Senior Living
  • Burlington, MA
  • Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
  • 4/17/2024 12:00:00 AM

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Catering Director
  • Aramark
  • Boston, MA
  • Job Description The Catering Services Director is responsible for planning and leading the entire catering operation acr...
  • 4/5/2024 12:00:00 AM

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Director of Stewarding
  • The Newbury Boston
  • Boston, MA
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/1/2024 12:00:00 AM

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Area Director of Sales
  • Residence Inn Worcester
  • Worcester, MA
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/20/2024 12:00:00 AM

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$139,866 to $191,758
Worcester, Massachusetts area prices
were up 1.6% from a year ago

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