Member Services Representative jobs in New Hampshire
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Planet Fitness - The Core Group
-
Keene, NH
FULL_TIME
-
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Benefit BasicsAll staff will also receive a free Black Card membership after 90 days of employmentAs a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. - 2 Months Ago
Member Services Representative
- Planet Fitness - The Core Group
-
Salem, NH
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- Just Posted
Member Services Representative
- One Credit Union
-
Newport, NH
FULL_TIME
- One Credit Union is currently seeking an experienced Full-Time MSR / Sr. MSR (Member Service Representative) to join our Newport, NH Team. The MSR/Sr. MSR will be the primary new account person for ou...
- 1 Month Ago
Member Services Representative WEEKENDS
- Planet Fitness - The Core Group
-
Keene, NH
PART_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 27 Days Ago
Member Services Representative WEEKDAY OPENER
- Planet Fitness - The Core Group
-
Keene, NH
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- Just Posted
Full-Time Teller / Member Services Representative
- One Credit Union
-
Newport, NH
FULL_TIME
- One Credit Union is currently seeking a flexible Full-Time Teller / Member Service Representative to join our Springfield, VT team. Entry level or with some experience Positive & caring attitude Depen...
- 27 Days Ago
Member Services Representative jobs at Popular Companies
Member Services Representative
- Planet Fitness Inc.
-
Wichita, KS
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/23/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
Mount Vernon, IL
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/23/2024 12:00:00 AM
Member Services Representative>
- Crunch Fitness
-
Elk Grove, CA
- Crunch Fitness - JobID: 100-132186045 [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness...
- 4/23/2024 12:00:00 AM
Member Service Representative
- Planet Fitness Ames Ave
-
Omaha, NE
- At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal i...
- 4/23/2024 12:00:00 AM
Member Services Representative
- TEKsystems
-
Reston, VA
- Our client is looking for an entry level member services rep (call center) for a financial customer. It will sit 100% on...
- 4/22/2024 12:00:00 AM
Member Service Representative
- National Employee Benefits Administrators, Inc.
-
Broward County, FL
- Job Description Job Description We Are Hiring Member Service Reps in both the Claims & Enrollment Departments Member Ser...
- 4/21/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Avon, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 4/21/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 4/21/2024 12:00:00 AM
About New Hampshire
New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$36,303 to $44,057