Member Services Supervisor jobs in Charleston, SC

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Assistant supervisor
  • VetPride Services
  • Charleston, SC FULL_TIME
  • VetPride Services is seeking a Shuttle Assistant Supervisor in support of the shuttle operations at the Ralph H. Johnson VA Medical Center in Charleston, SC.

    Shuttle drivers ensure the safe transportation of passengers to and from the Veterans Affairs (VA) Medical Center. Drivers must possess excellent customer service skills and must be current in all Federal, State, and local DOT / FMCSA CDL requirements.

    VetPride Services gives preference on hiring Veterans and Military Personnel.

    Location : Ralph H. Johnson VA Medical Center, 109 Bee St, Charleston, SC 29401

    Shift : Full-time, Monday-Friday : 12 : 00pm-9 : 00pm

    Total Hourly Rate : $22.87

    Primary Duties and Responsibilities

    • Assist with the management of approximately 10 shuttle drivers.
    • Assist with properly scheduling shuttle team.
    • Uphold high standards of employees on site.
    • Assist in hiring, firing, and disciplinary actions of employees.
    • Works closely with Shuttle Supervisor and Regional Manager, as required
    • Greet customers in a professional manner upon their arrival / departure.
    • Assist customers with wheelchairs or walkers getting in and out of the shuttle.
    • Safely operate shuttle to / from the parking areas / designated stops.
    • Follow safe driving procedure and safety protocols at all times.
    • Abide by all rules and regulations set by the VA.
    • Effectively work as a team member with other drivers to ensure a successful transportation schedule.
    • Conduct pre / post trip shuttle inspections prior to and after scheduled shift.
    • Maintain shuttle in excellent condition by re-fueling and cleaning, as needed.
    • Report to duty in company issued uniform; personal hygiene and a professional appearance is expected at all times.
    • Report any issues or concerns to the Site Supervisor.

    Qualifications & Skills

    • Must be at least 21 years of age.
    • Will be subject to a pre-employment criminal background and DMV check.
    • Must pass a pre-employment drug screen.
    • Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
    • Consistent attendance and reliability required.
    • Ability to understand, speak, and write basic English.
    • Must have the ability to work independently and within established guidelines, follow directions, and work well with others.

    Experience Requirements

    • 1-year driving experience
    • 1 years management experience
    • Commercial passenger vehicle experience, preferred

    Required Licenses or Certifications

    • High school diploma or equivalent
    • Valid / Current South Carolina Commercial Driver’s License with P endorsement
    • Valid / Current DOT Medical Certificate

    Benefits

    • Paid Time Off, Sick Leave, Paid Federal Holidays
    • Access to 401K
    • Last updated : 2024-02-28

  • 26 Days Ago

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Laboratory Supervisor
  • Amspec Services
  • Charleston, SC FULL_TIME
  • Job Summary Responsible for conducting and supervising laboratory analysis and operations. Responsibilities Understand and keep current with all laboratory safety and reporting requirements. Complete ...
  • 11 Days Ago

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Supervisor Environmental Services
  • Roper St. Francis Healthcare
  • Charleston, SC FULL_TIME
  • Job Summary: The Environmental Service Supervisor is responsible for all Housekeeping operations,# Responsibilities include assisting in setting measureable goals and standards that achieves excellent...
  • 10 Days Ago

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Supervisor Environmental Services
  • Roper St. Francis Healthcare
  • Mount Pleasant, SC FULL_TIME
  • Job Summary: The Environmental Service Supervisor is responsible for all Housekeeping operations, responsibilities include assisting in setting measurable goals and standards that achieve excellent qu...
  • 10 Days Ago

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Supervisor, Airport Services
  • Envoy Air Inc.
  • Charleston, SC FULL_TIME
  • Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Co...
  • 15 Days Ago

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Supervisor Rehabilitation Services
  • Roper St. Francis Healthcare
  • Mount Pleasant, SC FULL_TIME
  • Job Summary: Supervise the delivery of patient care services, quality outcomes and teammate performance within area of responsibility. Prioritizes the patient experience and outcomes while striving to...
  • 18 Days Ago

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0 Member Services Supervisor jobs found in Charleston, SC area

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Client Service Coordinator
  • Gus Anastopoulo Law Firm
  • North Charleston, SC
  • We are seeking a HIGH ENERGY, creative, and ambitious individual to join our growing Plaintiffs Personal Injury Law Firm...
  • 3/29/2024 12:00:00 AM

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Patient Care Coordinator
  • HearingLife
  • Charleston, SC
  • Overview : Who WE Are: HearingLife?is a national hearing care company and part of the Demant Group, a global leader in h...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative
  • Ichgcp
  • Charleston, SC
  • **Customer Service Representative** **Charles River Laboratories International Inc (CRL)** ****Charleston, SC, US, 29407...
  • 3/29/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores
  • North Charleston, SC
  • Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsNort...
  • 3/28/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE- Mon-Fri 11:30am-8pm- Remote
  • Thorne Research Inc.
  • Summerville, SC
  • ** CUSTOMER SERVICE REPRESENTATIVE- Mon-Fri 11:30am-8pm- Remote** **Job Category****:** Sales **Requisition Number****:*...
  • 3/28/2024 12:00:00 AM

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Store Customer Experience Coordinator (30) Mt. Pleasant
  • TD Bank Group
  • Mount Pleasant, SC
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Emily Adams State Farm
  • Johns Island, SC
  • Job Description Job Description ROLE DESCRIPTION: As a Customer Service Representative with Emily Adams State Farm, you ...
  • 3/26/2024 12:00:00 AM

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Nutrition Service Supervisor
  • Encompass Health
  • North Charleston, SC
  • The Nutrition Service Supervisor supports management, planning and coordination of activities of the Nutrition Services ...
  • 3/25/2024 12:00:00 AM

Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley, Cooper, and Wando rivers. Charleston had an estimated population of 134,875 in 2017. The estimated population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorche...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$57,869 to $72,622
Charleston, South Carolina area prices
were up 1.5% from a year ago