Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
VetPride Services is seeking a Shuttle Assistant Supervisor in support of the shuttle operations at the Ralph H. Johnson VA Medical Center in Charleston, SC.
Shuttle drivers ensure the safe transportation of passengers to and from the Veterans Affairs (VA) Medical Center. Drivers must possess excellent customer service skills and must be current in all Federal, State, and local DOT / FMCSA CDL requirements.
VetPride Services gives preference on hiring Veterans and Military Personnel.
Location : Ralph H. Johnson VA Medical Center, 109 Bee St, Charleston, SC 29401
Shift : Full-time, Monday-Friday : 12 : 00pm-9 : 00pm
Total Hourly Rate : $22.87
Primary Duties and Responsibilities
Qualifications & Skills
Experience Requirements
Required Licenses or Certifications
Benefits
Last updated : 2024-02-28
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0 Member Services Supervisor jobs found in Charleston, SC area