Member Services Supervisor jobs in Goose Creek, SC

Office Administrator

Job description

Job description

Parking Supervisor (Charleston Beaches)

Position Summary

Work at the Beach!

Supervises staff during scheduled shift. Uses current technology to monitor and enforce compliance of City parking ordinances.

Serves as the main point of contact for staff. Advocates good will for the City of Folly Beach by providing excellent customer service to Folly Beach residents and guests. Shows a commitment to quality service by using knowledge of parking ordinances, parking options and rates, and events and amenities to assist guests and residents. Creates a positive image of the City of Folly Beach by maintaining a professional, empathetic, and composed demeanor when interacting with guests and residents.

Duties and Responsibilities

· Meeting planning and management

· Able to work well under pressure

· Must be flexible with schedule

· Must be able to work holidays and weekends

· Must be able to lift/move signs weight 30 pounds

· Must be able to sit / stand/ walk for extended periods

· Must be able to work in in all weather conditions

· Demonstrates knowledge of Oceanfront area, events, and amenities

· Facilitates effective communication with guests, staff, and managemen

· Uses e-mail and text as a daily communication tool

· Is able to use technology to monitor and enforce compliance of city parking ordinances and regulations

· Ensures that all employees are following company policies and procedures

· Has the responsibility of coaching, explaining, counseling, and encouraging employees when they are having performance issues

· Has the responsibility of opening facilities as needed

· Makes certain that all employees are equipped at start of their shift

· Handles the return of equipment and cash banks at end of shift

· Assists with cash audits

· Conducts daily meetings at shift start to advise staff of events, policy changes et c.

· Completes daily employee assessment forms

· Practices excellent customer service skills to resolve guest and employee concerns

· Promotes public and resident safety by maintaining a state of awareness of physical hazards and suspicious activity

· Relieves staff for breaks

· Inspects vehicles/equipment at start and end of shift and reports any issues to management

· Demonstrates knowledge of parking options, rules, and regulations

· Assists with and educates guests on the operation of parking meters

· Is an example of professionalism

· Safely operates company vehicle

· Maintains contact with staff and management

Job Type: Full-time

Salary: $22.00 per hour

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Wed – Sunday
• Must work weekends

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Every weekend

Qualifications

Knowledge, Skills, and Competencies

· Strong organizational skills

· Leadership skills

· Listening skills

· Experienced with Microsoft Word, Excel, applications

· Understands Google applications

· Must be familiar with current technology

· Excellent time management skills

· Has the ability to interpret data

· Problem solving skills

· Excellent communication skills

· Critical thinking skills

· Must work well with a team

· Effective delegation