Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
ADUSA Transportation is the transportation company of Ahold Delhaize USA, providing transportation services to one of the largest grocery retail supply chains in the nation. ADUSA Transportation fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to become a fully integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit https://www.adusasc.com/.
Position Title: Transportation Maintenance Supervisor
Position Summary
Manage the repair and preventive maintenance program for all assigned fleet equipment which includes planning, organizing, and directing the program to support operational requirements.
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Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
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Work Location: In person
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