Membership Assistant jobs in Rhode Island
Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Membership Assistant jobs
Membership Director
- United States Sailing Association
-
Bristol, RI
FULL_TIME
-
Location:Bristol, RI
Job Id: 153
# of Openings: 1
Our Mission:Increase sailing participation and excellence through education, competition, and equal opportunity, while upholding the principles of fair play, sportsmanship, and safety.Our Vision for the Future of Sailing:Sailing has become a rapidly growing sport in the US, driven by innovations in access and education, and inspired by American success in international competition. The diverse sailing community is aligned around common goals for the sport. Sailing has been embraced by the public as being inspiring, inclusive and accessible.Our Values:- Respect
- Integrity
- Excellence
- Collective Success
- Clarity and Transparency
- Sustainability
What you’ll be doing:In support of US Sailing’s mission to grow and strengthen the sport of sailing, the Director is responsible for leading all aspects of our Membership business. This is a key leadership role responsible for providing excellent customer service, building, facilitating, and maintaining relationships with Sailing Organizations & Yacht Clubs as well as individual members.The role will include implementing a robust value proposition designed to increase, heighten, and promote US Sailing programs and services to the broad sailing community. The Membership Director will report to the Senior Vice President of Partnerships and Memberships and work closely with the US Sailing leadership team, the Directors of Marketing and Partnership Marketing as well as across the entire organization.This role requires a forward thinking, creative leader focused on developing and delivering innovative member engagement strategies and experiences to grow both US Sailing and the sport. Interpersonal skills that can motivate and foster collaboration with a wide array of stakeholders including staff, volunteers, industry partners and sailing organizations, are critical to success in this role.The position is a crucial member of the organization and is involved in major strategic and operational decisions affecting the organization and responsible for the following:- Execute on the newly created value proposition and membership plan
- Lead our outreach and communication to both group and individual members
- Build, facilitate, and maintain relationships with Sailing Organizations and US Sailing’s members
- Manage the organizational membership loyalty program(s)
- Responsible for developing and implementing services and programs for the 1,500 organizational members and 44,000 individual members of US Sailing
- Collaborate across the organization and work with all departments to promote US Sailing’s broad array of services, programs and products to members and potential members
- Manage, develop, and train the Membership Team to provide first class customer service to US Sailing constituents
- Solicit member feedback on programs and services and develop actionable opportunities
- Work within our existing database system for outreach while leading the membership transition to a new system
- Develop, manage and achieve department budget and goals
- Promote existing membership benefits and improve membership value by enhancing membership benefits working with the Partnership Team
- Create and implement member retention strategies
- Assess the marketplace and develop a US Powerboating membership platform
- Possess the highest integrity and values consistent with those of US Sailing
- Ability to work non-traditional hours including weekends and holidays if needed
- Ability to travel domestically
- Explore best practices with other NGB’s and share both internally and externally
Who you are:- Bachelors’ Degree in business, marketing, or related discipline preferred or equivalent experience
- Minimum eight (8) years progressive experience and a demonstrated track record of accomplishments in sales, marketing, operations, and management
- Member-based association and/or non-profit experience a plus
- Experience leading sales efforts/teams for member driven organizations
- Experience in fiscal management of a $2 million budget
- Possess solid leadership skills with an ability to work effectively and accomplish tasks, projects, and goals through influencing others within a complex organizational structure
- Be detail and process-oriented with strong program and logistics management skills and planning
- Possess the ability to present one’s own ideas with clarity and generate buy-in and commitment from multiple constituencies
- Belief in the Olympic movement
Benefits and Perks:- Medical insurance
- Vision insurance
- Dental insurance
- 403(b) with company match up to 5%
- Life insurance
- Long and short term disability insurance
- Paid time off
- 12 holidays plus 2 floating holidays
- Community service time off
- Access to free gym Membership at Roger William University campus
- Access to Roger Williams University cafeteria and lunch options
- Complimentary US Sailing Membership
Physical Demands and Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.US Sailing provides a vibrant work environment that values creativity, teamwork, and respect. As part of our dedication to the diversity of our workforce, US Sailing is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.This job description in no way states or implies that these are the only duties to be performed by the employee(s) applying for this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the candidate will possess the skills aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. - Just Posted
Membership coordinator
- USSA
-
Bristol, RI
FULL_TIME
- Membership Accounts & Programs Coordinator Full Time Exempt Reports to : Membership Director Our Mission : Increase sailing participation and excellence through education, competition, and equal oppor...
- Just Posted
Membership Director
- US Sailing
-
Bristol, RI
FULL_TIME
- Our Mission: Increase sailing participation and excellence through education, competition, and equal opportunity, while upholding the principles of fair play, sportsmanship, and safety. Our Vision for...
- 1 Day Ago
Membership sales
- Massage Envy
-
Providence, RI
FULL_TIME
- Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Providence franchise, we support and inspire you to be your best while we work together to help clien...
- 23 Days Ago
Membership Coordinator
- Test Providence YMCA
-
Warwick, RI
FULL_TIME
- The Membership Engagement and Services Coordinator (Coordinator) is a strategic leader for the branch for membership development while demonstrating and providing first class services utilizing Listen...
- 1 Month Ago
Membership Director
- YMCA
-
Pawtucket, RI
FULL_TIME
- The Membership Director will develop and implement the membership growth, retention and marketing plans for the Pawtucket Family Branch. Job Description This position supports the work of the Y, a lea...
- 24 Days Ago
Membership Assistant jobs at Popular Companies
About Rhode Island
Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$40,881 to $56,482
Most Popular Cities in Rhode Island for Membership Assistant Jobs
What does a Membership Assistant do?
Membership Assistant in Allentown, PA
Recipients are expected to be responsible for a percentage of the membership cost and/or the program fees.
January 19, 2020
Membership Assistant in Gainesville, FL
The Membership Assistant position offers countless opportunities to develop a broad knowledge about the work of associations and develop skills that will benefit you in your career, regardless of your path.
January 20, 2020
Membership Assistant in Duluth, MN
While operating remotely, the Virtual Assistant will organise and update files, answer calls and emails, and assist in creating presentation and sales materials.
February 03, 2020