Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Greater Mankato Growth, Inc. is searching for a new Membership Director to build and maintain positive relationships with businesses and organizations in Greater Mankato and drive membership growth and retention for the regional chamber of commerce.
About the Job:
The Membership Director at Greater Mankato Growth plays a key role in fostering strong relationships with the local business community and driving membership growth. The responsibilities of this position span from member engagement and retention to volunteer committee coordination and data management. The Membership Director collaborates closely with Greater Mankato Growth leadership, staff, and volunteers in supporting and promoting the economic growth and vitality of our members and the regional marketplace.
The Membership Director will build and maintain strong connections with diverse stakeholders, including educational, business, and industry leaders, elected officials, and the public. The ideal candidate for this position will possess strong interpersonal and organizational skills, flexibility, and the ability to manage multiple priorities in a dynamic environment.
Your Skills
Candidates for this position should have a relevant post-secondary degree or five years of related work experience and demonstrated ability in relationship development and management. Proven experience in sales (of programs, products, and/or memberships), business development, or customer relations is essential. An ideal candidate should also have experience with volunteer recruitment, coordination, and retention. Applicants should be available to work at night and on weekends, as necessary, to attend events and activities associated with the position. Knowledge of the Greater Mankato community and business landscape is desirable.
Although we outline the attributes and skills we generally look for, we are very likely missing additional qualities and experience that could make you an excellent candidate. It is worth taking a chance and submitting an application. We are genuinely interested in meeting you and learning about your unique story and qualifications. Do not hesitate to apply—we look forward to connecting with you!
For a full list of job responsibilities and desirable skills, applicants should view the job description at www.GreaterMankato.com/careers
Job Type: Full-time
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Work Location: In person