Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
FLSA Status: Exempt
Salary Range: $40,000-$50,000 Commensurate w/Experience & Qualifications
Reports to: CEO
Position Summary:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Membership Director will direct all aspects of membership for the association including customer service, recruitment/retention of members, and supervision of assigned staff. The Membership Director will also oversee back-office business operations including daily accounting practices and human resource activities.
Essential Functions:
Qualifications:
APPLICATION PROCEDURES:
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends on your experience.
About Ed Thomas YMCA of McCook: Imagine going to work knowing that what you do each day positively impacts people’s lives. No matter what role you take on at the Y, you’ll show up each day with the satisfaction of knowing your contributions are helping to empower young people, improve health and well-being, and inspire action in your community. Benefits of working at the Y include: a free Y individual membership or discounted family membership, 50% personal training discount, discounts on Y programs, flexible scheduling, paid CPR and First Aid training, YMCA Leadership Development Certification, personal development opportunities. Learn more about us at https://www.mccookymca.org/.
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