Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
FLSA Status: Exempt
Salary Range: $40,000-$50,000 Commensurate w/Experience & Qualifications
Reports to: CEO
Position Summary:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Membership Director will direct all aspects of membership for the association including customer service, recruitment/retention of members, and supervision of assigned staff. The Membership Director will also oversee back-office business operations including daily accounting practices and human resource activities.
Essential Functions:
Qualifications:
APPLICATION PROCEDURES:
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends on your experience.
About Ed Thomas YMCA of McCook: Imagine going to work knowing that what you do each day positively impacts people’s lives. No matter what role you take on at the Y, you’ll show up each day with the satisfaction of knowing your contributions are helping to empower young people, improve health and well-being, and inspire action in your community. Benefits of working at the Y include: a free Y individual membership or discounted family membership, 50% personal training discount, discounts on Y programs, flexible scheduling, paid CPR and First Aid training, YMCA Leadership Development Certification, personal development opportunities. Learn more about us at https://www.mccookymca.org/.
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