Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position: Manager, Membership
Position Type: Full-Time
Reports to: Senior Director, Membership
Location: Hybrid/Washington, DC
ABOUT THE ROLE
The Membership Manager will report to the Senior Membership Director and will primarily support programming for legislators within our State Future Caucus Network to increase network-wide engagement and connections among members across state lines. The Membership Manager’s responsibilities will include developing tactics for bipartisan relationship-building among young state legislators, sharing best practices for Future Caucus success across the network, and coordinating opportunities to engage with key policy ideas. The Membership Manager will also be responsible for increasing Future Caucus identity across the network, including the development of network-wide member engagement opportunities, task forces, and events.
Responsibilities:
Please note that other tasks may arise related to communications, strategic development, operations, personnel and other tasks to support the efforts of the organization.
Requirements
Qualifications:
Benefits
Salary and Benefits
Salary is $60,000-$70,000 annually. Highly competitive benefits provided, including commuter benefits, 401k program with employer match, generous vacation policy, and comprehensive health benefits.