Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Five Star Global is seeking a motivated, detail oriented professional to foster the growth of its professional association. The successful candidate will be dedicated to serving the existing membership base and collaborating with the sales and marketing departments to help grow and promote the membership.
The membership manager is responsible for growing and maintaining the various memberships within the Company. As a membership manager, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. You will leverage your marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members. You will be responsible for building membership events and conferences and providing value and opportunities for the members. You will also be responsible for some soft-sales of media and sponsorships.
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