Mortgage Loan Servicing Director jobs in the United States

• Build and maintain standard reporting for the portfolio.
• Develop and monitor portfolio metrics.
• Conduct data queries and analysis for ad hoc and exploratory financial analysis.
• Maintain data catalog information such as data definitions, lineage, business rules, etc.
• Work with Servicing leadership to develop visual analysis, KPI’s, and financial models for executive review.
• Respond to internal and external stakeholders who have questions and requests concerning Servicing data and reports; provide training where needed.
• Collaborate with other data analysts and engineers in developing and maintaining best practices.
• Work in a cross-functional team environment.

• Bachelor’s degree in Business, Finance, or equivalent combination of education / experience.
• Experience in data analysis and analytical tools (Tableau, Sigma, advanced Excel, etc.).
• Experience with mortgage lending or banking is a plus.
• Excellent customer service skills.

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.