Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
The Residential Youth Care Shift Supervisor is a vital leadership role that oversees staff management and orchestrates the daily operations of the 2nd, and weekend shifts, ensuring a safe, caring, and productive environment.
As a resident advocate, the supervisor goes above and beyond in ensuring each individual's needs are addressed. They facilitate personalized sessions, conduct comprehensive intake processes, manage cases, and provide supportive services tailored to each resident. In the event of a crisis, they provide essential management support, offering problem-solving assistance both in person and over the phone.
In their administrative role, the supervisor ensures the smooth running of the center's operations. This includes handling new enrollments, overseeing the completion of electronic documentation, coordinating volunteer activities, and managing the administration of medication. They also play a critical part in ensuring compliance with various standards and policies, and maintaining an environment that meets and exceeds regulatory requirements.
The Residential Youth Care Shift Supervisor balances leadership, advocacy, and administrative duties, the Shift Supervisor is integral to the efficient functioning and overall wellbeing of the crisis center and its residents.
Key Responsibilities for the Residential Youth Care Shift Supervisor:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write to a prescribed style and format. Ability to effectively present information in one-on-one and small group situations to groups of children, managers, and other employees of the organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form. Ability to deal with problems involving several concrete variables in situations with little standardization.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee frequently is required to climb or balance. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.