Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Director of Network Engineering and Operations
Tachus Fiber Internet (Tachus) is seeking an experienced and visionary Director of Network Engineering and Operations to lead our dynamic team. As the Director, you will be responsible for overseeing the design, implementation and optimization of our fiber network infrastructure. This key leadership role requires a strategic thinker with a strong technical background in network engineering and operations.
Tachus is a fiber broadband internet provider delivering service to the Greater Houston area since 2018. Tachus is dedicated to enhancing the lives of its customers through best-in-class access to fast, reliable digital services and unmatched customer service. This approach has resulted in Tachus' industry leading Net Promoter Score from its rapidly growing customer base of over 40,000 households. The candidate will be joining a team that brings decades of IT, infrastructure, and technology experience with a proven track record of building and growing highly successful businesses.
Key Responsibilities:
Qualifications:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. This is an in-person full-time position located in The Woodlands, Texas. Relocation will not be provided.Benefits include medical, dental, vision, life, disability, accident/critical illness, 401k and paid time off. Must be authorized to work in the United States and pass a background and drug screen.