Network Planning Analyst jobs in Frankfort, KY

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5/29/2023 (8:00 PM EDT)

23-04420

Network Analyst II

Employment Type

EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

Finance & Administration Cabinet | Department of Revenue

Location

501 High Street
Frankfort KY 40601 USA

Description

Are you interested in being part of a team that is dedicated in serving taxpayers and business owners across the Commonwealth in helping educate and bring them into compliance with Kentucky state tax laws? If so, this is your opportunity to work for the Kentucky Department of Revenue.

The Office of Property Valuation has an opening for a Network Analyst II in the Division of Information Management, Business Operations Branch. We are seeking a highly motivated individual who has the ability to communicate clearly and concisely to elected officials, staff, and other managers. As a Network Analyst II for the Commonwealth of Kentucky, you will provide direct technical assistance to PVAs and local officials to resolve tax matters.

Responsibilities include, but are not limited to:

• Provide technical assistance and support via Go-To Assist, telephone, and onsite visits for computer, hardware, software and other technical support issues.
• Makes recommendations on GIS software & hardware to PVA offices. Set up computers, file servers, servers with PVA GIS data, tax roll database, tax roll software, office products provided by COT, Z-Scope, or Mochasoft for AVIS, antivirus, malware and other PVA related software by GIS enterprise license agreement.
• Complete backups on hard drive or cloud-based service for PVA. Ensure that all COT procedures are followed.
• Assist in providing IT training and workshops and PVA conference.
• Assist PVA in parcel sales, create contracts and invoices

The successful candidate must possess clear communication skills to work with taxpayers in person or over the telephone and in writing, sometimes in confrontational situations.

Additional / Supplemental information:

• Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
• Must comply with all tax laws
• Mostly at a desk using a computer and telephone
• Some travel for training and education.
• We offer opportunities for Flexible work schedules.

Minimum Requirements

Working Conditions

Work is typically performed in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Mike Tackett at Mike.Tackett@ky.gov or 502-564-7220.

An Equal Opportunity Employer M/F/D