Nurse Supervisor - Phone Triage jobs in the United States

Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Registered Nurse Phone Triage
  • Owensboro
  • Owensboro, KY FULL_TIME
  • Summary

    Job Summary

    Triages incoming calls from clients, assessing their needs, giving appropriate clinical disposition, and facilitating referrals to primary providers, specialists, healthcare facilities, and community resources; using nursing process in accordance with applicable scope and standard of practice and with the policies, values, and mission of the organization.
     
    Job Responsibilities
    • Elicits questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop treatment plan.
    • Provides professional advice, education, and options based on assessment, established guidelines, and clinical judgment. When appropriate, dispatches emergency response units.
    • Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information.
    • Assists caller with scheduling appointments at referral sources when appropriate.
    • Documents calls, responses, and referrals. Performs follow up calls to evaluate effectiveness of care and need for additional care.
    • Pages physician accurately and timely and completes direct admit orders.
    Qualifications
    • Associate's degree or higher or Diploma in Nursing required upon hire
    • A minimum of 2 years' relevant experience required
    • RN - Licensed as a Registered Nurse. Eligible to practice nursing in the States of Kentucky and Indiana required upon hire
    Skills and Attributes
    • Requires critical thinking skills and decisive judgment.
    • Works under minimal supervision.
    • Must be able to work in a stressful environment and take appropriate action.
    Physical Demands
    • Standing: Occasionally
    • Walking: Occasionally
    • Sitting: Frequently
    • Lifting 0-25 lbs: Rarely
    • Lifting 25-75 lbs: Never
    • Lifting over 75 lbs: Never
    • Carrying 0-25 lbs: Rarely
    • Carrying 25-75 lbs: Never
    • Carrying over 75 lbs: Never
    • Pushing/Pulling 0-25 lbs: Rarely
    • Pushing/Pulling 25-75 lbs: Never
    • Pushing/Pulling over 75 lbs: Never
    • Climbing: Rarely
    • Bending/Stooping: Rarely
    • Kneeling: Rarely
    • Crouching/Crawling: Rarely
    • Reaching: Occasionally
    • Talking: Frequently
    • Hearing: Occasionally
    • Repetitive Foot/Leg Movements: Never
    • Repetitive Hand/Arm Movements: Frequently
    • Keyboard Data Entry: Frequently
    • Running: Never
    • Vision: Depth Perception: Frequently
    • Vision: Distinguish Color: Frequently
    • Vision: Seeing Far: Frequently
    • Vision: Seeing Near: Frequently
    Owensboro Health Core Commitments

    INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

    RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

    TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

    INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

    SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

    EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
  • 16 Days Ago

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Phone Triage Nurse
  • Urology Partners of North Texas
  • Irving, TX FULL_TIME
  • Phone Triage Nurse Job title: Phone Triage Nurse General Job Description Responsible for providing professional nursing care for clinic patients following established standards and practices. Triage n...
  • 16 Days Ago

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Registered Nurse - Phone Triage
  • HealthPartners
  • Bloomington, MN FULL_TIME
  • TRIA is looking to hire RN to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day....
  • 19 Days Ago

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Phone Triage Nurse
  • Trinity Employment
  • Tulsa, OK FULL_TIME
  • Triage Nurse | Tulsa, OK $16-$18/HR, DOEOverview: We are seeking a competent Triage Nurse with proficiency in phone triage, coupled with 1-2 years of experience in a medical office environment. The id...
  • 20 Days Ago

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Registered Nurse, Phone Triage
  • HealthPartners
  • Bloomington, MN FULL_TIME
  • Job Description TRIA is looking to hire RN to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families re...
  • 20 Days Ago

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Phone Triage Nurse
  • Acton Medical Associates, PC
  • Acton, MA PART_TIME,FULL_TIME
  • Acton Medical Associates, PC is a community-oriented group committed to the highest quality of care. We are currently hiring full time and part time RNs and LPNs for our busy primary care practice to ...
  • 1 Month Ago

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Travel Nurse RN - Clinical Nurse Coordinator - $1,682 per week
  • Hiring Now!
  • Columbus, OH
  • Host Healthcare is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Columbus, Ohio. Job ...
  • 4/22/2024 12:00:00 AM

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Home Health Care
  • ALLIANCE HOME CARE LLC
  • Columbus, OH
  • Job Description Job Description A. Assists in the personal care of the patient including: Oral hygiene Bathing activitie...
  • 4/21/2024 12:00:00 AM

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Caregivers - One You Love Homecare of North Columbus
  • Samitober Ventures LLC
  • Columbus, OH
  • Job Description Job Description It is well known that you do not build a great football team without exceptional players...
  • 4/21/2024 12:00:00 AM

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Nursing LPN LVN- PRN
  • Sonida Senior Living Inc.
  • Columbus, OH
  • Find your joy here, at The Woodlands of Columbus, a Sonida Senior Living community! The Woodlands of Columbus, a premier...
  • 4/21/2024 12:00:00 AM

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Prime Home Care - RN
  • Prime Home Care LLC
  • Columbus, OH
  • Start your career today with Prime Home Care, a Help at Home company. Now hiring Registered Nurses in your community - m...
  • 4/21/2024 12:00:00 AM

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Resident Care Associate
  • LCS Senior Living
  • Lewis Center, OH
  • When you work at The Avalon of Lewis Center, you have a front-row seat to the amazing life stories of the wisest people ...
  • 4/20/2024 12:00:00 AM

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Staff Nurse-Progressive Care Unit- The James (R79807)
  • The Ohio State University Wexner Medical Center
  • Columbus, OH
  • Scope of Position The Ohio State University Comprehensive Cancer Center - James Cancer Hospital and Solove Research Inst...
  • 4/20/2024 12:00:00 AM

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Occupational Therapist
  • Caretenders VNA
  • Lancaster, OH
  • We are hiring for an Occupational Therapist. At Caretenders VNA, a part of LHC Group, we embrace a culture of caring, be...
  • 4/1/2024 12:00:00 AM

Income Estimation for Nurse Supervisor - Phone Triage jobs
$96,017 to $123,266