Office Manager - Home Care oversees office operations for a home care facility. Manages billing and collections, claim filing, facility admissions and discharge operations. Being an Office Manager - Home Care may require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager - Home Care manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Office Manager - Home Care typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Title: Home Care Office Manager
Program: Home Care
Definition: An Office Manager is an individual who handles the daily operations of the business function.
We are looking for an Office Manager. The candidate should be able to work autonomously on a day-to-day bases with leadership capabilities. We would also like the candidate to have innovative acumen. In addition the candidate must be knowledgeable of SCDHHS CLTC Home Care services and business office processes. Experienced in managing, monitoring and carrying out task on the SCDHHS CLTC Phoenix portal, SC Medicaid Portal and DDSN.
Duties/Responsibilities
· Extends professional interpersonal skills when interacting with employees, participants, participants’ families, visitors, and coworkers confidentially.
· Respond to referrals coming from the Phoenix portal. Scheduling services for clients providing leadership to caregivers.
· Conduct and facilitate daily operations of the Home Care organization.
· Facilitate and coordinate quality assurance and quality improvement strategies based on components pertaining to resident satisfaction, employee satisfaction, process/system refinement, and financial impact.
· Conducts and schedule training, in-service, enforces compassion, positivity, respectful communication, responsibility, trust, community, safety, respect, teamwork, partnership, service, integrity and efficiency responsibility.
· Report accurate and important information to facilitate effective and efficient client’s participation.
· Stay abreast of changes within the industry to educate staff on all major changes and/or changes to policy.
· Assist in the performance of the facility providing innovative ways to increase revenue.
· Apply problem solving and conflict resolution skills.
· Other Duties as Required
Knowledge of:
· Adult, Child, and Adolescent development/needs/behavior
· SCDHHS CLTC Services, Phoenix, SC Medicaid and DDSN
· Previous experience in office management or other related fields
· Ability to prioritize and multitask
· Excellent written and verbal communication skills
· Strong attention to detail
· Strong organizational skills
· Office duties, policies, procedures, and protocol
Minimum Qualifications:
· 2 years’ similar administrative office role
· Strong attention to detail
· Proficient in Microsoft Office, Outlook, and Excel.
Job Type: Full-time
Benefits:
Schedule:
Application Question(s):
Experience:
Work Location: In person
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