Online Merchandising Manager develops strategy and manage the execution of online/site merchandising to achieve online marketing and sales goals. Creates and optimizes the product assortments and categories for the online product catalog. Being an Online Merchandising Manager utilizes analytics to monitor traffic, customer behavior, sales trends, and feedback and to gain customer insights. Ensures that merchandise plans support key strategic initiatives, launches, top sellers, seasonal campaigns and trends. Additionally, Online Merchandising Manager collaborates on the development of open to buy inventory (OTB) and purchasing plans and budgets. Recommends site and usability enhancements. Requires a bachelor's degree in marketing, merchandising, business or other related field. Typically reports to a manager or head of a unit/department. The Online Merchandising Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Online Merchandising Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About us
At Northeast Kingdom Online, we offer a unique opportunity to be part of a tight-knit team dedicated to excellence in web design and marketing. As a Vermont-based company, we value authenticity, creativity, and community. By joining our team, you'll have the chance to work on diverse projects for clients ranging from local businesses to global brands, all while enjoying the beautiful surroundings and vibrant culture of the Northeast Kingdom. We foster a collaborative environment where every team member's voice is heard and valued, and where innovation and professional growth are encouraged. If you're passionate about making a meaningful impact through your work and thrive in a supportive and dynamic atmosphere, Northeast Kingdom Online is the place for you.
Job Summary:
We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients in the financial services industry. Your primary goal will be to ensure customer satisfaction, drive product adoption, and maximize customer retention.
Responsibilities
As a Customer Success Advocate at Northeast Kingdom Online, you will play a pivotal role in nurturing relationships with our clients and ensuring their satisfaction with our services. You will serve as a primary point of contact for clients, assisting them in identifying opportunities for growth and guiding them through the fulfillment process. If you are passionate about helping businesses overcome challenges, thrive in a fast-paced environment, and possess a strong understanding of online marketing and business management, we encourage you to apply.
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 28 per week
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Schedule:
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Work Location: Hybrid remote in Sutton, VT 05867