Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Live Long Well Care of Tega Cay is now accepting applications for a Full-Time Staffing Coordinator to represent the Live Long Well Care Agency as a front-line customer service liaison between patient/clients & caregivers.
This position works in coordination with the Client Services Manager to assure that the skills of the caregiver team assigned to each case are appropriately matched to the needs of the patient/clients. CNA certification preferred.
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Required Experience: A. Education High School Diploma or GED required. CNA certification preferred. B. Direct Previous Experience 1-2 years of data entry, computer-related experience, or clerical and systems experience, preferably in a healthcare environment. C. Knowledge, Skills & Abilities Demonstrated data entry ability with attention to detail, speed and accuracy. Ability to manage multiple tasks. Organizational, teaching, human resource, management skills. Ability to work under time pressure. Ability to recognize need for guidance, input to decision maker. Ability to recognize need for guidance, input to decision maker. |
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0 Outpatient Care Coordinator jobs found in Rock Hill, SC area