Patient Accounts Director jobs in Iowa
Patient Accounts Director oversees all functions of the inpatient and/or outpatient accounting office. Directs a staff of credit, collection, insurance, and billing personnel. Being a Patient Accounts Director ensures billing deadlines are met. May require a bachelor's degree in area of specialty. Additionally, Patient Accounts Director typically reports to top management. The Patient Accounts Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Patient Accounts Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Patient Accounts Director jobs
- Physician/Hospital Accounts Receivable Management (PHARM) - Patient Financial Services - Jobs@UIOWA Careers
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Iowa, IA
FULL_TIME
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Job Summary:
The University of Iowa Hospitals and Clinics department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level financial and insurance related position (Physician Billing, Medicare, Tricare) in the healthcare industry. Physician/Hospital Accounts Receivable Management (P/HARM) team members are divided among our sub-teams (i.e. Commercial Insurance, Medicare, Medicaid, and Hospital/Facility billing and Physician/Professional services billing).
The P/HARM RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully.
P/HARM RCR positions are primarily located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. P/HARM RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families.
This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Key Areas of Responsibility:
- Determine if appropriate payment has been made by various entities; and/or work with patients and insurance companies, government entities (such as Centers for Medicare and Medicaid Services) to obtain correct payments; and/or appeal claim payments/denials.
- Perform denial management, research, obtain proper documentation to support resolution of overpayment; resolving credit balances and to resolve outstanding accounts receivable by interacting with third-party entities via websites, telephone, or written inquiries.
- Identify & report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment; review allowed variances from third party payers.
- Be expected to maintain a high-level of accuracy to meet productivity and quality requirements.
- Identify trends and/or work processes for potential process improvements.
- Review and analyze report data to provide status updates to leadership. Communicate with providers, payers, patients, internal departments, co-workers and Coordinator’s to resolve issues.
- Communicate changes in payor policies and denial trends; escalates claim payment delays as appropriate.
Classification Title: Revenue Cycle Representative (Physician Billing, Medicare, Tricare)
Department: Patient Financial Services
Percent of Time: 100%
Staff Type: Professional & Scientific
Pay Grade: 2B
Location: Hospital Support Services Building (HSSB) located in Coralville, IA
This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Education Required
Experience Requirements
- Strong attention to detail with a proven ability to gather and analyze data and keep accurate records.
- Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.
- Demonstrated ability to handle complex and ambiguous situations with minimal supervision.
- Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
Desirable Qualifications
- Demonstrated ability to maintain or improve established productivity and quality requirements.
- Familiarity with medical terminology.
- Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws.
- Basic knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs.
Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:
- (optional) Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
For additional questions, please contact Zach Schmidt at zachary-e-schmidt@uiowa.edu.
Applicant Resource Center –
Need help submitting an application or accepting an offer? Support is available!
Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
Tuesdays & Thursdays 2:00pm – 4:00pm
Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.
Additional InformationCompensationContact Information - 12 Days Ago
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-
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