Patient Accounts Director oversees all functions of the inpatient and/or outpatient accounting office. Directs a staff of credit, collection, insurance, and billing personnel. Being a Patient Accounts Director ensures billing deadlines are met. May require a bachelor's degree in area of specialty. Additionally, Patient Accounts Director typically reports to top management. The Patient Accounts Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Patient Accounts Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Description
Job Title: Patient Accounts Satellite Clinic Representative
Department: Patient Accounts
Essential Job Responsibilities:
• 80% of time will be spent identifying delinquent accounts, aging periods, and payment sources. Works to resolve delinquent unpaid accounts by contacting patients and internal insurance billing department team members by phone.
• 20% of time will be spent handling all billing questions from patients about their balance or insurance claim status in person.
• Performs various collection actions including contacting patients by phone and resubmitting claims to third-party payers
• Evaluates patient financial status, makes payment arrangements with follow up to ensure adherence until all balances are resolved
• Reviews accounts for possible assignment; makes recommendations to collections specialist and prepares information for collection agency
• Organize and prioritize work to make sure outstanding accounts/claims are paid in a timely matter
• Other duties as assigned
Requirements
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