Patient Relations Director jobs in New Hampshire

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Patient Relations Coordinator I
  • MaineHealth
  • Conway, NH FULL_TIME
  • Summary

    • Position Summary
      • The Patient Relations Coordinator I manages patient complaints and grievances in a timely and collaborative manner with proper documentation, ensures that patients are kept informed while complaints are processed, maintains a system for tracking patient complaints and reporting to regulatory agencies as appropriate, and helps enhance patient and family experience by serving as a resource and collaborating on improvement projects.
    •  
    • Required Minimum Knowledge, Skills, and Abilities (KSAs)
      • Education: High school diploma or equivalent preferred.
      • License/Certifications: N/A
      • Experience: At least five years of relevant healthcare experience required.
      • Knowledge of CMS regulations about patient complaints and grievances preferred
      • Familiarity with performance improvement tools and concepts, e.g., plan-do-study-act, preferred
      • Proficiency in Microsoft Office suite or equivalent preferred
      • Familiarity with electronic health records preferred
      • Effective verbal and written communication skills
      • Strong critical thinking skills and attention to detail
      • Collaborative and team oriented
    Additional Information 

    With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

    We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
     
    MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

    Additional Information

    MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org
  • 18 Days Ago

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Director of Customer Relations and Logistics
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information Posting date 01/29/2024 Closing date Open Until Filled Yes Position Number 1128733 Position Title Director of Customer Relations and Logistics Department this Position Reports to ...
  • Just Posted

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Director of Growth and Provider Relations
  • Optima Dermatology
  • Portsmouth, NH FULL_TIME
  • Multi-site Dermatology Group Seeks Director of Growth & Provider Relations Optima Dermatology is recruiting a Director of Growth and Provider Relations to join our Practice Support Center, based in Po...
  • 12 Days Ago

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Associate Director of Corporate and Foundation Relations
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information Posting date 03/25/2024 Closing date Open Until Filled Yes Position Number 1009864 Position Title Associate Director of Corporate and Foundation Relations Department this Position...
  • 1 Day Ago

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Patient Access Supervisor
  • Androscoggin Valley Hospital - PATIENT ACCESS -...
  • Berlin, NH FULL_TIME
  • Job Summary: Works closely with the Patient Access Manager to coordinate planning and directing of the Patient Access Department. Responsible for team leadership, assuring all staff is fully trained, ...
  • 22 Days Ago

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Patient Accounts Representative
  • Androscoggin Valley Hospital - PATIENT FINANCIAL...
  • Whitefield, NH FULL_TIME
  • This position can be located in Whitefield,NH or Berlin, NH The Patient Accounts Representative is responsible for initial and follow-up billing and is responsible for data entry of payments and follo...
  • 18 Days Ago

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Director
  • NY Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 3/27/2024 12:00:00 AM

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Director
  • St. Johnsbury Athenaeum
  • Saint Johnsbury, VT
  • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
  • 3/26/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

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Director
  • The Anderson Search Group
  • Uvalde, TX
  • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
  • 3/25/2024 12:00:00 AM

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DIRECTOR
  • The Muscogee Nation
  • Okmulgee, OK
  • MUSCOGEE (CREEK) NATION Seeking a DIRECTOR Description: The Director of Community Research and Development acts as a con...
  • 3/25/2024 12:00:00 AM

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Director
  • LEADERS OF TOMORROW LEARNING ACADEMY
  • Austell, GA
  • Job Description Job Description Oversee day to day operation of the Program Site. Facilitate administrative responsibili...
  • 3/25/2024 12:00:00 AM

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Director
  • Visa
  • Homestead, FL
  • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
  • 3/24/2024 12:00:00 AM

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Director
  • Gen II Fund Services LLC
  • Dallas, TX
  • New York City-based Private Equity Fund Administration Firm is looking for a Director to manage Private Equity funds. Pr...
  • 3/24/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$118,977 to $165,418

Patient Relations Director in Portland, ME
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Your nurse and the nursing unit director at UPMC Passavant are available to address your concerns.
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