Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job description
Work with the Dream Team at Reflex!
Reflex is a specialty medical clinic providing non-surgical treatments for knee pain. We are seeking someone with exceptional interpersonal and communication skills to join our team. In this position, you will be working directly with our patients to help make sure they have an outstanding patient experience and will be helping coordinate their care.
There is ample opportunity for continued growth within the company for individuals who have a strong work ethic, demonstrate initiative, and deliver high-quality work.
We are looking for a candidate who can make at minimum a 2-year commitment.
Job Duties and Responsibilities:
Skills We are Looking For:
Preferred Education & Experience (but not necessary to apply)
We are seeking an individual that is committed to upholding our core values:
You can learn more about Reflex, our team, and what we do on our website: ReflexKnees.com
Thank you for your interest in this position.
HOW TO APPLY:
Interested applicants should submit a RESUME and a COVER LETTER that describes why this position interests you and what skills and strengths you will bring to our team.
Job Type: Full-time
Pay: $18-21 per hour
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: Hybrid remote in Portland, OR 97223