Policy Change Supervisor jobs in Salt Lake City, UT

Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Policy Holder Services Supervisor
  • ManhattanLife Insurance & Annuity Company
  • Salt Lake, UT FULL_TIME
  • Job Description

    Job Description

    Who we are :

    ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country.

    Operating successfully for 172 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future.

    ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide.

    ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans.

    We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

    Scope and Purpose :

    The Policyholder Services Supervisor will based at our Utah office and oversee a team of Policyholder Services staff as well as service agents, policyholders, providers and may assist other departments in making policy changes.

    To be successful, you should have strong insurance industry knowledge and be very comfortable with managing teams and operation processes.

    Duties and Responsibilities :

    • Develop, motivate, evaluate, and coach staff on work procedures, proper call handling and teamwork delivering excellent customer service.
    • Be visible and available to staff to answer questions, monitor calls and give ongoing feedback.
    • Help promote a company culture that encourages top performance and high morale.
    • Oversee production, reporting, and planning for Policyholder Services.
    • Schedule, plan, and conduct weekly Policy Holder Services staff meetings, based Management directives.
    • Assess individual and team performance on a regular basis and provide timely feedback regarding developmental and training needs;

    includes completion of monthly score cards.

    • Work with Operations Manager and upper management to determine values, mission, and plan for short and long-term goals.
    • Identify and address problems and opportunities for the department.
    • Enforce established guidelines and procedures.
    • Support worker communication with the management team.

    Minimum Qualifications :

    High School Graduate or equivalent (GED); education in insurance, healthcare, business administration or equivalent relevant experience preferred.

    Knowledge, Skills and Abilities :

    • 3-5 years of insurance industry experience.
    • At least 2 years of experience in a supervisory and / or management role.
    • Experience with general insurance, and production experience in the relevant industry.
    • Excellent performance improvement and operations strategy.
    • Strong interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community.
    • Ability to make procedural decisions and judgments on sensitive, confidential issues.
    • Computer literate; demonstrates proficiency in the use of Microsoft Word and Excel.
    • Strong data and records management skills.

    Travel Requirements :

    This position may require light travel as needed.

    Professional Development :

    • Establish annual objectives for professional growth.
    • Keep pace with developments in the discipline.
    • Learn and apply technologies that support professional and personal growth.
    • Participate in the evaluation process.

    Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand;

    walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and / or hear.

    The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

    Work Environment :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment.

    This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.

    Other Duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice.

    AAP / EEO Statement :

    ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.

    EOE Employer / Vet / Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce.

    With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks.

    We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.

    1 day ago
  • 24 Days Ago

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Policy Advisor
  • Western Resource Advocates
  • Salt Lake, UT FULL_TIME
  • Policy Advisor, Western LandsSalary Range:$55,000.00 To 89,500.00 Annually.This position may work remotely in one of the states in which the Western Lands Program is active (Arizona, Colorado, Montana...
  • 7 Days Ago

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Policy Analysis Program Specialist
  • Administration for Children and Families
  • Salt Lake, UT FULL_TIME
  • This position is located in the Department of Health and Human Services, Administration for Children and Families, Office of Refugee Resettlement (ORR), UC Policy/Policy Coordination Team, located in ...
  • 9 Days Ago

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Public Health Analyst (Policy)
  • Centers for Disease Control and Prevention
  • Salt Lake, UT FULL_TIME
  • As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health e...
  • 10 Days Ago

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Policy Auditing Clerk
  • Security National Life Insurance Company
  • Murray, UT FULL_TIME
  • DescriptionSecurity National has been in the insurance and funeral industry for over 50 years. Security National's strength and success are the strong roots that enable the company to flourish, meetin...
  • 11 Days Ago

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Senior Policy Program Specialist
  • Administration for Children and Families
  • Salt Lake, UT FULL_TIME
  • This position is located in the Department of Health and Human Services, Administration for Children and Families, Office of Refugee Resettlement, located in Anywhere in the U.S. (remote job). Salary:...
  • 11 Days Ago

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0 Policy Change Supervisor jobs found in Salt Lake City, UT area

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Assistant TLC Leader - Salt Lake City, UT
  • TireHub
  • Salt Lake City, UT
  • Assistant TLC Leader Position Summary: The Assistant TLC Leader's primary responsibility is to manage all aspects of the...
  • 3/28/2024 12:00:00 AM

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Associate Bursar
  • Nightingale College
  • Salt Lake City, UT
  • Position Summary The Associate Bursar will work directly with the Assistant Bursar to ensure the accuracy of all student...
  • 3/28/2024 12:00:00 AM

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CNA/Telemetry Tech/Nursing Unit Secretary
  • CommonSpirit Health Mountain Region
  • Salt Lake City, UT
  • Welcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier c...
  • 3/28/2024 12:00:00 AM

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Document Control Specialist I (Part Time Variable)
  • AECOM
  • Salt Lake City, UT
  • **Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant (Remote)
  • Paradigm Life
  • Salt Lake City, UT
  • Paradigm Life is a vibrant, fast paced company. We are a nationally recognized insurance agency and specialize in provid...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Salt Lake City, UT
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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Administrative Assistant
  • Traeger Wood Pellet Grills
  • Salt Lake City, UT
  • Welcome To The Traegerhood: Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 3...
  • 3/25/2024 12:00:00 AM

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Receptionist- Larry H Miller Salt Lake Super Ford
  • Asbury Automotive
  • Salt Lake City, UT
  • About Asbury Larry H Miller Automotive Group - Utah is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 comp...
  • 3/24/2024 12:00:00 AM

Salt Lake City has an area of 110.4 square miles (286 km2) and an average elevation of 4,327 feet (1,319 m) above sea level. The lowest point within the boundaries of the city is 4,210 feet (1,280 m) near the Jordan River and the Great Salt Lake, and the highest is Grandview Peak, at 9,410 feet (2,868 m). The city is in the northeast corner of the Salt Lake Valley surrounded by the Great Salt Lake to the northwest, the steep Wasatch Range to the east, and Oquirrh Mountains to the west. Its encircling mountains contain several narrow canyons, including City Creek, Emigration, Millcreek, and Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Policy Change Supervisor jobs
$69,021 to $90,241
Salt Lake City, Utah area prices
were up 2.3% from a year ago

Policy Change Supervisor in Cheyenne, WY
·       Ensure that both “old” and “new” supervisors are part of the decision.
January 29, 2020
Policy Change Supervisor in Charleston, SC
The traditional role of the supervisor has been to plan, direct, and control the work done by subordinates.
February 03, 2020
Policy Change Supervisor in Parkersburg, WV
·       Attempt to resolve the issue through discussion with the Graduate Advisor and the original supervisor.
January 19, 2020