Provider Programs Manager jobs in Greenville, SC

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Job Title:
Business Development Manager, Professional Programs

Job Family:
Professionals

Full-Time/Part-Time:
Full time

Compensation Grade:
8S

Pay Type:
Salary

Department:
The Hill Institute

Job Summary:
The Business Development Manager will be responsible for performing basic market research to identify potential customers for training services and programs, as well as prospecting and securing program sponsors. They will use university contact lists, email, social media, networking contacts and referrals to setup appointments with potential customers and pitch professional education programs and services to persuade them to participate and/or enlist training development services from the Center. Networking activities will include attending professional association meetings, networking events and related conferences to make contact with potential customers.

Working with the Managing Director, the Business Development Manager will develop proposals and agreements for companies to purchase programs and services according to defined needs and agreed-upon pricing. They will repeat the sales process to meet established sales and program sponsorship goals. They will also follow up to determine customer satisfaction with their training program and/or training service experience. They will assist in identifying and defining potential programs that can be developed as public offerings, through information gained through their interaction with customers and will provide weekly and monthly reports on sales activities and sales results. The candidate will develop and possess a strong knowledge Furman University, the Furman Advantage and professionally represent Furman University when in public.

Position will report to the Managing Director of Center for Innovative Leadership, and work under the guidance of Managing Director for performing the following responsibilities:

Job Description:

Outreach and Sales (60%)

• Recruit for and sell the Center's leadership programs, including First-time Manager Program and Women's Leadership Institute (WLI) to participants and organizations.
• Sell custom training services, solutions and programs, design thinking workshops, and open enrollment programs to individuals and organizations.
• Responsible for maintaining and updating all accounts and partnership records in CRM.
• Work with Furman Institutes, Malone Center for Career Services and Internship office to coordinate outreach efforts to the business community.

Stakeholder Development and Management (25%)

• Build and maintain key stakeholder relationships with corporate and non-profit organizations throughout the Upstate.
• Secure corporate sponsorships for the Center's professional programs and events.
• Under the guidance of the Managing Director, develop and manage the corporate advisory board for the Center.

Marketing and Communications (15%)

• Develop both print and digital marketing materials for dissemination to potential clients and customers with support from University Communications and other University marketing staff,
• Engage program alumni and business clients through regular newsletter communication and social media.
• With other center staff, develop yearly impact report for the Center.

Experience desired:

A proven track record of at least five years of successfully selling training and development services or related intangible products is required. Successful sales experience in a similar industry will be considered. This individual will have experience in developing training service proposals and agreements, providing high-quality customer service, business administration, procuring sponsorships and/or collaborative marketing agreements. They will have a track recording of developing and maintaining customer relationships and generating repeat business with customers, and in making cold calls.

Knowledge and Skills Desired:

This candidate will be knowledgeable of current trends in training and development and the education services industry will possess strong sales skills, public speaking skills, and proficiency in MS Excel and CRM Software (Salesforce preferred) for maintaining customer contact database. They will have general working knowledge of email and social media marketing systems, possess strong active listening skills, and the ability to persuade others. This candidate will demonstrate sound professional etiquette, proficiency in the English language, spelling and grammar.

Education/Skill Requirements:

Bachelor's degree required.

Minimum of 5 years of experience as an sales training representative or related occupation, along with experience in education or business administration.

Qualifications:

• Driven individual with desire to assist both companies and individuals succeed in performance through participating in high quality educational program experiences.
• Ability to lead and inspire customers to action, demonstrate empathy and to work well with others in a team-based environment.
• Ability to communicate effectively and persuasively in both oral and written communication.
• Ability to strategically plan sales calls and related activities.
• Ability to monitor, measure and adjust personal performance to meet sales and sponsorship goals
• The ability to structure their daily routine to maximize their personal effectiveness.
• Possess strong interpersonal skills and the ability to establish connections to develop relationships with customers.
• Scrupulous attention to detail and accuracy

Reports To: Managing Director, Center for Innovative Leadership Development

Relationships:

• Works with institute leaders, faculty, administrators, and staff on a regular basis to coordinate outreach and sales efforts to the business community.
• Serves as main point of contact for corporate clients and partners for the Center for Leadership Development.
• Liaison for the Center's Corporate Advisory Board
• Public representative for Furman and the Center at public and professional events

Work Conditions:

Work is performed in usual office conditions in meeting customers in their workplace, via Zoom or in dining establishments.

Education Requirements:

Certification Requirements:

Job Posting End Date (if date is blank, posting is open ended):

To apply, visit https://furman.wd5.myworkdayjobs.com/en-US/Furman_Careers/job/Main-Campus/Business-Development-Manager-Professional-Programs_R001895

Furman is an Equal Opportunity Employer committed to increasing the diversity of its faculty and staff. The University aspires to create a community of people representing a multiplicity of identities including gender, race, religion, spiritual belief, sexual orientation, geographic origin, socioeconomic background, ideology, world view, and varied abilities. Domestic partners of employees are eligible for comprehensive benefits.jeid-88ce1855cda381499f7d0fa6faaf49d9