Provider Relations Representative supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. Typically requires a bachelor's degree. Being a Provider Relations Representative typically reports to a supervisor or manager. The Provider Relations Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Provider Relations Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
This role is responsible for understanding the company and customer’s technical needs, developing and defining parts and service solutions.
A Customer Relations Representative works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good Customer Relations Representative anticipates customer concerns and offers practical solutions to resolve them.
This role will generate service schedules, interact daily with customers, and manage concerns or questions. They will implement operational tactics to achieve short and long-term goals for the department. They are responsible for the engagement of the employees, service processes, and customer relations post-delivery. They will supervise teams, liaise service techs with internal teams, and research and evaluate solutions. They will update and maintain service records and ensure the company’s positive image and reputation remains intact (Service & Parts).
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0 Provider Relations Representative jobs found in Waukesha, WI area