Provider Relations Representative, Sr. jobs in Summerville, SC

Provider Relations Representative, Sr. supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. May provide guidance or expertise to less experienced representatives. Being a Provider Relations Representative, Sr. typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Provider Relations Representative, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Provider Relations Representative, Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Provider Relations Representative, Sr. jobs

C
Sr. Transportation Representative
  • Cornerstone Systems, Inc.
  • Charleston, SC FULL_TIME
  • Cornerstone Systems is seeking a Sr. Transportation Representative for our newest Branch Office in Charleston, SC.
     
    Recognized for our exceptional customer experience, Cornerstone Systems is a leading nationwide provider of solutions for transportation and logistics. We offer intermodal, railcar & railcar consolidation, truck brokerage, container drayage, LTL, on-site logistics, warehousing & transloading services, supply chain solutions and more. Cornerstone’s proven professionals vow to offer Rock Solid Transportation Solutions. Our nationally recognized award winning company has strategically located offices all across the U.S. and service coverage that spans all of North America. Count on Cornerstone – The Clear Choice – for Rock Solid Results. An Employee Owned Company. U.S. EPA SmartWay Transport Partner. Better Business Bureau A Rating. 2021 USA Top Workplace. For more information, visit www.cornerstone-systems.com.
     
     
    Job Summary 
     
    The Senior Transportation Representative will report to the Branch Manager and will be responsible for the day-to-day execution of branch operations and ensuring all requirements are met for both our carriers and our customers. Beyond operational support, the Senior Transportation Representative will also be accountable for supporting sales/growth initiatives and accounting/administrative tasks within the branch.  The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
     
    Primary Duties and Responsibilities 
     
    1. Manage all aspects of the shipment lifecycle by effectively communicating with shippers, consignees, transportation providers, customers, and any vendors who play party to the shipment execution.
    2. Negotiate daily with both customers and carriers to determine appropriate pricing based on volumes, service lanes, and potential business opportunities.
    3. Learn, utilize, and optimize all systems and tools required to manage each shipment; from order creation, to procurement, to status updates, to load completion and finally to billing/payment of all services.
    4. Monitor cost and profitability on every shipment and ensure service levels are always met or exceeded. Develop and implement effective and repeatable cost control measures.
    5. Provide a premier service by understanding the customer’s shipping needs; find pain points, identify service/cost improvement opportunities, and ultimately provide solutions that add value to the customer’s supply chain.
    6. Partner with the sales team to expand branch revenue/profit by collaborating on new customer opportunities and always looking for ways to grow the business with our current customers.
    7. Build, maintain, and continuously grow relationships with current customers and carriers.
    8. Procure and develop new carrier relationships and contacts at all levels (dispatch, sales, owner) and covert these relationships into repeat business.
    9. Prospect, develop and solicit new customers via telephone or email throughout daily operations; always search for ways to grow the revenue and volume of the branch.
    10. Understand market trends and seasonality of capacity in various modes of transportation and use this knowledge to enhance revenue/profit goals.
    11. Create new solutions to existing partnerships by further developing customer and carrier relationships; always ask questions, listen, never be satisfied.
    12. Ensure compliance with all SOPs while always looking for ways to gain efficiencies by improving upon current processes.
    13. Train and develop new employees; when called upon, offer guidance and mentorship to other members of the team.
    14. Document and manage problematic events and issues during the life of a load. Escalate issues to the proper people at the right time. Seek input to determine best course of action and implement solutions.
    15. Promote and display Cornerstones Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied.
    16. Regular and reliable attendance expected.
    17. Other work-related duties as assigned by supervisor/manager.
     
    Minimum Knowledge, Abilities, and Skills Required 
     
    1. Bachelor’s degree in business, transportation, logistics or related field; or a combination of post high school and equal experience may be substituted for education.
    2. 3-5 years’ experience preferred in truck brokerage, surface transportation, 3rd party logistics, supply chain management, customer service, negotiations or other transportation related fields.
    3. Driven, enthusiastic, possessing a strong sense of urgency, and highly motivated.
    4. Exceptional oral and written communication skills.
    5. Excellent customer service and interpersonal skills.
    6. Strong organizational skills; can see big picture while managing tiny details, ensuring deadlines are met.
    7. Demonstrated analytical, critical-thinking, and problem-solving skills.
    8. Strong negotiating skills; able to persuade, motivate and influence others in an ethical manner.
    9. Able to work in a team environment, while also delivering independent results.
    10. Able to manage multiple projects simultaneously; prioritize, multi-task and manage time wisely.
    11. Proficient in Microsoft Office Suite (Outlook, Excel); experience with a Transportation Management System (TMS) and other freight brokerage tools.

  • 21 Days Ago
Apply this Job
N
Customer Relations Representative - State Farm Agent Team Member
  • Nick Wagner - State Farm Agent
  • Charleston, SC FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 6 Days Ago
Apply this Job
M
Customer Relations Representative - State Farm Agent Team Member
  • Matt Doak - State Farm Agent
  • Georgetown, SC FULL_TIME
  • ROLE DESCRIPTION:Matt Doak - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Cust...
  • 6 Days Ago
Apply this Job
C
Customer Relations Representative - State Farm Agent Team Member
  • Caitlan Schanne - State Farm Agent
  • Ladson, SC FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 7 Days Ago
Apply this Job
J
Customer Relations Representative - State Farm Agent Team Member
  • Jason Hughes - State Farm Agent
  • Charleston, SC FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 8 Days Ago
Apply this Job
S
Customer Relations Representative - State Farm Agent Team Member
  • Sanja Teagle - State Farm Agent
  • Charleston, SC FULL_TIME
  • MUST HAVE ATLEAST 3 YEARS STATE FARM EXPERINCE WITH RECOMMENDATON FROM ANOTHER AGENT ROLE DESCRIPTION: you will generate the kind of exceptional client experiences that reinforce the growth of a succe...
  • 8 Days Ago
Apply this Job
View All Provider Relations Representative, Sr. Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Provider Relations Representative, Sr. jobs found in Summerville, SC area

P
Customer Service Representative Store #103
  • Parker's Kitchen
  • Ladson, SC
  • Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team. T...
  • 4/16/2024 12:00:00 AM
Apply this job
I
Bilingual Customer Service Representative 1
  • Ichgcp
  • Charleston, SC
  • **Bilingual Customer Service Representative 1** **Charles River Laboratories International Inc (CRL)** ****Charleston, S...
  • 4/15/2024 12:00:00 AM
Apply this job
P
Customer Service Representative Store #74
  • Parker's Kitchen
  • Goose Creek, SC
  • Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team. T...
  • 4/14/2024 12:00:00 AM
Apply this job
W
Customer Service Representative
  • Walmart
  • Charleston, SC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/14/2024 12:00:00 AM
Apply this job
E
Customer Experience Representative Seasonal Part Time - CHS Airport
  • Enterprise Holdings
  • North Charleston, SC
  • Overview: Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been nam...
  • 4/14/2024 12:00:00 AM
Apply this job
W
Customer Service Representative
  • Walmart
  • Hanahan, SC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/14/2024 12:00:00 AM
Apply this job
T
Food Station Attendant/Event Kitchen (169) Charleston - Charleston, SC, 29407 chevron_right
  • Tucci Learning Solutions, Inc.
  • Charleston, SC
  • Food Station Attendant/Event Kitchen Job Details Level Experienced Job Location Charleston - Charleston, SC Remote Type ...
  • 4/14/2024 12:00:00 AM
Apply this job
T
Regional Sales Manager - Direct Territory - Terberg Taylor
  • Taylor Machine Works, Inc
  • Charleston, SC
  • Backed by over 95 years of experience, Taylor Machine Works has become a worldwide operation with sales driven by the pr...
  • 4/13/2024 12:00:00 AM
Apply this job
View All Provider Relations Representative, Sr. Jobs

About Summerville, South Carolina

Summerville is a town in the U.S. state of South Carolina situated mostly in Dorchester County with small portions in Berkeley and Charleston counties. It is part of the Charleston-North Charleston-Summerville Metropolitan Statistical Area. The population of Summerville at the 2010 census was 43,392, and the estimated population was 50,213 as of June 1, 2018. The center of Summerville is in southeastern Dorchester County; the town extends northeast into Berkeley and Charleston counties. It is bordered to the east by the town of Lincolnville and to the southeast by the city of North Charleston....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative, Sr. jobs
$67,589 to $83,819
Summerville, South Carolina area prices
were up 1.5% from a year ago
View detail

What does a Provider Relations Representative, Sr. do?

Provider Relations Representative, Sr. in Kingsport, TN
A job as a Provider Relations Representative falls under the broader career category of Business Operations Specialists, All Other.
February 18, 2020
Provider Relations Representative, Sr. in Sioux City, IA
The PR Rep serves as a liaison between contracted payers, providers and ancillary providers to promote superior customer service and seamless programs.
February 16, 2020
Provides telephonic provider education to new providers.
February 14, 2020
Provider Relations Representative, Sr. in Buffalo, NY
This position provides on-going communication, in-service, orientation, and direction to these contracted provider offices.
February 03, 2020