Quality Improvement Director - Healthcare leads and directs process and overall quality improvement activities that produce better patient care and more efficient operations. Develops programs to review and evaluate patient care and outcomes. Being a Quality Improvement Director - Healthcare implements a strategy and plans for a quality improvement function within the facility in collaboration with the administrative and clinical leaders of the hospital. Tracks and presents results of improvement efforts and ongoing measures of clinical processes to management. Additionally, Quality Improvement Director - Healthcare requires a bachelor's degree. Typically reports to top management. The Quality Improvement Director - Healthcare typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Quality Improvement Director - Healthcare typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
The 988 Call Center is a crisis call center that responds to calls, chats, and texts from individuals experiencing mental health and/or substance use crises. This call center is connected to the BH Link The states walk-in behavioral health crisis center that serves Rhode Islanders statewide. The services provided through the call center and walk-in center emphasize client-centered care in the least restrictive possible settings.
The 988 Quality Improvement Assistant will be responsible for call center quality improvement efforts. Individual will review contact documentation, identify trends in data collected, and recommend adjustments for adherence to funder and organization QA standards. The 988 Quality Improvement Assistant will work onsite at BH Link, 36hrs a week. This position will be reporting to 988 Call Center Manager.
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About Us
Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.
Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
Military friendly employer!