Regional Property Operations Manager manages the day-to-day operations for a property or portfolio of properties. Responsible for coordinating routine and emergency maintenance, selecting and managing contractors, and leading property improvement projects. Being a Regional Property Operations Manager develops financial and business plans for profitable property ownership. Oversees budgets, lease administration, and tenant service delivery. Additionally, Regional Property Operations Manager may initiate or assist with the buying and selling properties in the portfolio. Requires a bachelor's degree. Typically reports to senior management. The Regional Property Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Regional Property Operations Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Regional Property Manager
Location: Affordable Housing Division
Summary
Responsible for the overall fiscal accountability, marketing development, Regulatory Compliance and the personnel and physical asset management of a multi-site residential portfolio. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: VP of Affordable Business Unit. Supervises: Community Managers and oversees staff management of assigned portfolio. Regional Manager will oversee hiring, staffing, wage reporting, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.
I. ESSENTIAL DUTIES AND RESPONSIBILITIES
II. KNOWLEDGE, SKILLS AND ABILITIES
III. SUPERVISORY RESPONSIBILITIES
Responsible for the overall fiscal accountability, marketing development, and the personnel and physical asset management of a multi-site residential portfolio. Also acts as management representative when dealing with various property owners. Supervises Community Managers and oversees staff management of assigned portfolio.
IV. QUALIFICATIONS
V. EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent required. Bachelor's Degree strongly preferred. Position requires a minimum 3 years on-site multi-family management experience with LIHTC, HUD, HOME, RD, HTF guidelines, restrictive covenants and other program restrictions or 7 years of other property management experience. Previous experience as a top performing Community Manager will be considered. Needs strong "hands-on" financial/budget experience and proven marketing/personnel management capabilities.
VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY
Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Should be able to compute rate, ratio and percent. Must be able to apply common sense understanding and carry out instructions furnished written and verbally.
VII. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
VIII. WORKING CONDITIONS AND ENVIRONMENT
While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site property office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate.
IX. POLICIES AND PROCEDURES
The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.
BENEFITS
All full-time employees are eligible to participate in our benefits program. NHE offers:
About NHE, Inc.
As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.
Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.
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